Housing Night Concierge

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Housing Night Concierge   

Salary: £19,153 per year       

Hours: 4 on 4 off, 7 PM - 3 AM      

Contract type: Permanent

Location: Bath

Additional information:

• This role involves weekend and bank holiday working, working on a 4 on 4 off basis

The Role:

The role entails providing an on-site presence at supported accommodations owned or leased by Julian House, including overnights and weekends. Typically working alone, the primary responsibility is to maintain building and occupant safety and security, fostering positive neighbour and community relations. 

Responsibilities include: 

• Maintain the safety and security of the building and its facilities therefore ensuring the adequacy of the accommodation is not compromised for clients
• Provide a fist point of contact for the 'on call' system, to ensure that clear and concise information is detailed to the 'on call support worker'
• Maintain full and accurate log of events during the shift
• Actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals
• In the absence of cleaning staff, carry out any cleaning duties of all common areas

Qualifications / Requirements: 

• Experience working with vulnerable adults and/or people with complex needs
• Experience in a similar overnight role is preferred but not required as full training and induction will be given

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
 
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. 

Get in touch

If you have any questions about Housing Night Concierge role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!