Housing Officer

Job Title: Housing Support Officer

Job Location:  Reading

Job Salary: £24,962  Per Annum (Base salary £23,962 + £1,000 Unsociable Hours Allowance)

Job Hours: 35 hours per week (plus 5 hours paid lunch break)

Additional Information: (Driving License and access to vehicle MANDATORY

The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.

About Nacro: Nacro is more than just a charity; it's a catalyst for change with over 50 years of dedicated service. We're committed to transforming lives, strengthening communities, and reducing crime across the nation. Our innovative services, including housing support and education programs, tackle the root causes of crime, offering holistic support to unlock individual potential. We're not just a charity; we're a movement, promoting diversity, inclusion, and a brighter future for all.

Company Values: At Nacro, we believe careers should be about making positive changes. With decades of experience, we're passionate about empowering vulnerable individuals and driving social justice.

Community Support Service – Tier 2 (CAS-2): Nacro's Community Support Service commissioned by the Ministry of Justice, provides vital accommodation and support alternatives to custody. Our team offers flexible, holistic support to residents, helping them secure stable housing post-placement. This role is an excellent gateway to criminal justice and housing professions. 

Job Description

About the Role: As a Housing Support Worker with Nacro in Manchester, you'll play a crucial role in providing essential support to residents within our Community Accommodation Service – Tier 2 (CAS-2). You'll be part of a dedicated team committed to empowering individuals to find and maintain stable accommodation, reducing their risk of reoffending and supporting their reintegration into society.

Key Responsibilities:

·       Develop and implement effective support and safety plans for residents, collaborating with specialist agencies as needed.

·       Ensure properties are maintained, furnished, and equipped to provide a safe and comfortable living environment.

·       Support residents in understanding their responsibilities to maintain their CAS-2 placement and prepare for future accommodation.

·       Empower and motivate residents to identify and achieve their desired outcomes, fostering independence and self-reliance.

·       Collaborate with residents to develop comprehensive move-on plans, identifying realistic options for their future housing needs.

Key Skills, Experience and Knowledge

·       Understanding and Commitment to the Nacro’s Values.

·       Knowledge of the issues affecting people in contact with the Criminal Justice System and/or people experiencing homelessness.

·       Ability to develop person centred support and move on planning.

·       Understanding of safeguarding.

·       Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).

·       Flexibility to travel within your allocated patch for training and team meetings and be flexible to cover other local patches as required.

What you can expect from us

·       A dynamic and supportive team who delivers results for the people we support every day.

·       The opportunity to work flexibly within the community as this role allows you to work from home in between property visits.

·       A commitment to helping you learn and develop your career.

·       Excellent benefits including annual leave entitlement, enhanced pay for sickness absence, family leave, cycle to work scheme, season ticket loans, pension scheme, health cash plan and many more.

This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.