Do you have experience working in the Housing sector and delivering excellent customer service? If you enjoy being creative and problem-solving and have experience working in similar role, this would be a brilliant opportunity for you!
My client is looking for an experienced Housing Officer to join their innovative team!
Benefits:
- Weekly pay
- Collaborative working environment
- Possible long-term opportunities
- Mileage paid
Responsibilities:
- To be the main point of contact for all tenancy queries, requests and complaints
- ·Provide a regular presence in the community engaging with tenants and providing a safe community
- Manage all levels of tenancy arrears through regular engagement and support
- Proactively manage any antisocial behaviour with regular engagement with key stakeholders
- Identify any health and safety concerns faced by any tenants
- Listen to tenant and key stakeholder feedback and drive continuous improvement making suggestions for the benefit of tenants and future tenants
- Ensure community issues and information is regularly communicated and shared
- Maintain and update tenant records and key information
Skills and experience required:
- Strong interpersonal skills and ability to deal with sensitive issues
- Ability to work using your own initiative and as a part of a team
- Ability to work well under pressure
- Excellent MS Office skills
- Full UK Driving License
If you have experience working in a similar role and you would like to be considered for this fantastic opportunity, please APPLY today to be considered! I look forward to hearing from you soon!