Company

William GlynSee more

addressAddressDenbighshire, Wales
type Form of workPermanent
salary Salary£14.95/hour
CategoryCustomer Service

Job description

Do you have experience working in the Housing sector and delivering excellent customer service? If you enjoy being creative and problem-solving and have experience working in similar role, this would be a brilliant opportunity for you!

My client is looking for an experienced Housing Officer to join their innovative team!

Benefits:

  • Weekly pay
  • Collaborative working environment
  • Possible long-term opportunities
  • Mileage paid

Responsibilities:

  • To be the main point of contact for all tenancy queries, requests and complaints
  • ·Provide a regular presence in the community engaging with tenants and providing a safe community
  • Manage all levels of tenancy arrears through regular engagement and support
  • Proactively manage any antisocial behaviour with regular engagement with key stakeholders
  • Identify any health and safety concerns faced by any tenants
  • Listen to tenant and key stakeholder feedback and drive continuous improvement making suggestions for the benefit of tenants and future tenants
  • Ensure community issues and information is regularly communicated and shared
  • Maintain and update tenant records and key information

Skills and experience required:

  • Strong interpersonal skills and ability to deal with sensitive issues
  • Ability to work using your own initiative and as a part of a team
  • Ability to work well under pressure
  • Excellent MS Office skills
  • Full UK Driving License

If you have experience working in a similar role and you would like to be considered for this fantastic opportunity, please APPLY today to be considered! I look forward to hearing from you soon!

Refer code: 2578605. William Glyn - The previous day - 2024-01-22 02:13

William Glyn

Denbighshire, Wales

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