Housing Partner

Housing Partner

Wakefield

Temporary - Ongoing

Full time

Our client are looking for an experienced Housing Partner to join their team.

Responsibilities of the Housing Partner will include:

• Responsible for new tenancy sign ups in accordance with the clients llocations and lettings policy and procedure
• Supporting customers with changes to their tenancy including tenancy successions, transfers, mutual exchange and assignment
• Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken.
• To empathetically respond to tenancy breaches including anti-social behaviour (ASB) reports, utilising a range of tools and working with relevant partners to minimise the impacts of ASB
• Undertake annual tenancy checks to ensure customers are adhering to their tenancy agreements, support tenants at the end of their tenancy to ensure quick and effective void turnaround and promoting a debt free culture
• Utilise appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary
• Ensure that our customers are safe in their homes and communal areas and working proactively with customer safety colleagues to ensure the client meets regulatory and legal requirements in relation to fire, gas, electrical safety and water hygiene
• Establish and maintain strong working relationships, at an operational level, with the DWP, debt charities and other related agencies to ensure that income collection targets are met or surpassed
• In line with the clients Procedures ensure that regular estate inspections are undertaken, identify service failures and present findings to the contract department
• Deal promptly and creatively with any reports of fly tipping, overflowing bins, abandoned vehicles
• Contribute to the preparation and setting of annual service charge budgets, ensuring communal services are delivered within agreed budgets and consult with customers in relation to service charges
• Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes to minimise void loss, ensure best use of housing stock, creative solutions to allocate hard to let properties and ensure successful handover and allocation of new build homes

The suceessful candidate wiill have:

• Previous experience of delivering a quality housing management service within a social housing context and understanding of the various workstreams relevant to tenancy and neighbourhood management.
• A full uk drivers licence
• A working knowledge of rental income collection and an understanding of legal processes relating to income collection

if you feel this role may be suited to you then please do not hesitate to contact our Derby office or contact Nyari at

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.