Company

Service Care Solutions LtdSee more

addressAddressBirmingham, West Midlands
type Form of workContract
salary SalaryUp to £21.50 per hour
CategoryCustomer Service

Job description

Housing People Adviser

Job Title: People Adviser
Location: Birmingham
Hybrid Role: Yes
Working Hours: 35 hours, able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays)
Car Driver Needed: No
Own Vehicle Needed: No
Business Insurance: Not required, as there is no travel expected beyond commute to base location.
Main Duties of the Role:



  • Significant focus on employee relations due to team absence, handling sickness absence, capability (including probation), disciplinary, and grievance cases.

  • Serve as a confident advisor and line manager coach in employee relations matters.

  • Work collaboratively within a team of advisors, operating across the organization rather than in specific directorates.

  • Allocation of cases based on capacity within the team.

  • Support available for more complex cases from People Partners.

  • Autonomy in managing one's caseload once support requests are triaged and assigned.

  • Require strong organizational skills to manage stakeholder expectations effectively.

  • Ability to understand and manage risk in employee relations matters.

  • Active prioritization of tasks based on the urgency and importance of cases.



Experience:



  • Demonstrated experience in employee relations, particularly in handling sickness absence, capability (including probation), disciplinary, and grievance cases.

  • Proven ability to provide confident advice and coaching to line managers on employee relations matters.

  • Familiarity with providing support for complex cases, including seeking assistance from People Partners when necessary.

  • Excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels of the organization.



Is There Any Lone Working: No - Office and Home Based
Working from Home at Any Time: Hybrid Working is available - able to work from home 3-4 days a week - 1 day in office minimum required (Thursdays)
How Many Properties Will They Be Looking After: None


  • Rate: Up to £21.50 per hour
  • Location: Birmingham, England
  • Type: Contract
  • Industry: Property
  • Recruiter: Service Care Solutions Ltd
  • Contact: Connor Sarginson
  • Tel: 01772 208966
  • Fax: 01772 471473
  • Email: to view click here
  • Posted: 2024-04-02 10:35:54 -

  • View all Jobs from Service Care Solutions Ltd

Refer code: 3141675. Service Care Solutions Ltd - The previous day - 2024-04-05 15:00

Service Care Solutions Ltd

Birmingham, West Midlands
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