Housing Support Worker

Job Title: Housing Support Worker

Location: Middlesbrough

Type: Full-time, Permanent

Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (or similar hours)

Requirements: Must possess a valid driver's license

Role Summary: As a Housing Support Worker, you will play a crucial role in ensuring the well-being and safety of individual tenants. This is a full-time, permanent position where you will be responsible for conducting daily welfare checks, providing structured support sessions, and collaborating with partner agencies. A key aspect of the role involves investigating and recording case details while closely working with local authorities to address any violations of tenancy.

Key Responsibilities:

• Conduct daily welfare checks on individual tenants and properties.
• Provide structured support sessions, addressing needs such as medical appointments, financial issues, and emotional support.
• Undertake investigations, record case details, and collaborate with partner agencies.
• Assess and manage cases of Anti-Social Behavior (ASB), implementing appropriate case management plans.
• Ensure proper maintenance and functionality of equipment in each property.
• Promote a positive company image in all interactions with tenants, colleagues, and other agencies.
• Develop and strengthen local partnerships, fostering positive relationships with key contacts.
• Contribute to continuous service improvements through participation in various initiatives.

Qualifications and Skills:

• Valid driver's license is a must.
• Previous experience in a similar role is preferred.
• Strong organizational and communication skills.
• Ability to work independently and collaboratively within a team.
• Compassion, empathy, and a commitment to supporting vulnerable individuals.

The organisation is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.