Hr Business Support Assistant

Salary and grade: From £24,760 per year, Grade 3
Duration of role: Permanent
Hours per week: Full time 37
Location: Hybrid – Abbey House
Closing Date: Tuesday 27 February 2024
We are looking for someone to join the People and Culture team working across South Oxfordshire and the Vale of White Horse District Councils.
This is a really exciting time to join an expanding and ambitious team that has lots of passion and energy to ensure high quality support is delivered to our staff and line managers. Reporting to the Payroll and Business Support Lead, the post holder will be the first point of contact for the staff and managers at both South and Vale Councils. The post will cover the full employee lifecycle engaging with staff on their day-to-day queries and handling payroll system input.
We require someone with a strong customer focused mindset, with an ability to be flexible, working on a very broad range of tasks broaden their skills and knowledge across all HR disciplines. The post holder will be the first point of contact for the People and Culture Team.
This successful candidate has the opportunity to complete an Apprenticeship for Level 2 Business Administration. Applicants should be aware that this learning would be alongside the
HR Business Support Assistant role.
Summary of responsibilities:
• Be the first point of contact for general queries from staff and managers related to HR or payroll queries, and know when to refer questions to other members of the team
• Manage the HR Team inbox, responding to queries and allocating queries to the team as necessary
• Administer and input data into the HR system for payroll, working to tight predetermined deadlines
• Scrutinise, check, and challenge payroll instructions prior to inputting HR information data
• In conjunction with the Payroll and Business Support Lead, review all output data to ensure accuracy and correct as necessary
• Administer staff annual leave calcs, updating the HR system as required
• Administer all benefits schemes and third-party payments arising from monthly payroll
• Assist with queries relating to the Learning Management System (LEAH)
• Collect and process incoming and outgoing post every day
• Raise purchase orders, code invoices, instruct and liaise with corporate services support to manage the finance requests with regards to the HR training/payroll budget on the councils’ financial system
• Support the administration the job evaluation process and associated outputs
• Respond to freedom of information requests
• Respond to quarterly ONS surveys
• Deal with enquiries arising from monthly payroll
• Support year-end payroll activities including implementation of pay scales, system data cleansing,
• Provide input into HR-related internal audits
• Support the Payroll and Business Support Team on general project work, as required
• Maintain individual training records and records of training providers on the HR and learning management systems, including generating new starter accounts
• Post job adverts internally and externally
• Administer the new starter process, including administering DBS checks and filing references
• Update the HR pages on the intranet and council websites
Your essential skills, knowledge and experience
• Experience of working within a customer focused environment
• Experience of working with data e.g., databases, stock control systems, tills etc.
• Excellent attention to detail and organisational skills
• Good administrative skills to a high standard of quality, including data entry, letter writing, spreadsheets etc.
• Basic MS office skills and ability to adapt to/learn to using different databases and systems.
• Sound written and verbal communication skills.
Your essential qualifications
Good standard GCSEs (grades A to C/Level 4 and above) or equivalent level of experience
If you have the following experience or qualifications – it’s a bonus
• A-levels or equivalent
• Experience of using an HR/Payroll system
• HR or payroll qualification
• Experience of working within a HR / payroll team, inputting system changes directly and reviewing output data
• Experience of working with a learning management system
About us
Our vision and values are important to the councils and we expect you to support them and embed them in the way we work.
Our vision
We are seen as being customer-focussed, approachable and business-like. We are honest and open and are renowned for providing high quality cost effective services.
Our values
• We act with integrity and show respect
• We are all accountable
• We are passionate about our business
• We strive for simplicity
• We love success
The benefits we offer
• A basic 24 days annual leave per annum, rising to 29 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.
• Flexible working and annualised hours – a flexible approach to work to work that our employees love!
• A career-average salary pension scheme which includes life insurance of three times your salary
• The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!
• Various schemes to keep you healthy (reduced gym membership, free swims, contributory medical schemes, wellbeing appointments, free eye tests for DSE users, after work sports clubs and more)
• We give you two days per year to volunteer within the local community.
You may also have experience in the following: HR Administrator, HR Advisor, HR Officer, HR Assistant, Office Administrator, Office Assistant, Human Resources Admin, Human Resources Assistant, Recruitment, HR Generalist, Business Support, HR Support, Business Support Assistant etc.
REF-211 810