Hr Coordinator

Job order - J1223-0792 - Permanent Full TimeTitleHR CoordinatorCategoryHuman Resources CityBridgend, Wales - South East Wales, United KingdomJob DescriptionHR Coordinator
Position Description
Be part of something rewarding and come and join our award winning HR team and be given the opportunity to make a difference. This is an excellent opportunity for a HR professional that enjoys focusing on continuous improvement, project work and delivering first class solutions.
We are committed to inclusivity, building a genuinely diverse community and inspiring everyone to pursue careers in our sector. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go.
CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching), which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go.
This role is hybrid. Days in the office will be based in our Bridgend office.
Your future duties and responsibilities
As a HR Coordinator, you will provide advice and guidance to Managers and colleagues on HR Policies and procedures, particularly in relation to absence such as sickness, maternity and paternity. You will also act as point of contact for case escalations and complaints and be responsible for supporting with policy and system changes whilst driving and delivering process improvements.
Key Task:
Provide tailored absence management support
Successfully contribute to achieve and maintain monthly SLA targets
Manage the lifecycle of the group income protection process
Liaising with multiple stakeholders such HRBPs and third party insurers and provide regular updates to all parties
Monitoring of payroll inputs and outputs and ability to resolve payroll queries
Collaborate effectively with offshore HR Global Business Services team to ensure services are being delivered with quality
Proactively identify and implement process efficiencies and seek to automate repetitive tasks where appropriate
Support implementation and UAT for system changes following M&A activities or local policy updates
Support and act as point of contact for case escalations with complex cases (benefits/payroll errors)
Required qualifications to be successful in this role
A proactive self-starter with a proven record of delivering results
Competent and confident in using various systems
Demonstrable ability to problem solve and independently present appropriate solutions for complex scenarios
Ability to work under pressure in a fast paced challenging environment
High level of written and spoken English and ability to communicate effectively across all levels of employees
Ability to apply judgement and tact in handling confidential and sensitive cases
Strong understanding of UK Legislation
Proven HR experience in a similar role
Insights you can act on
While technology is at the heart of our clients digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees members because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are todayone of the worlds largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGIwhere your ideas and actions make a difference.
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