Hr & Operations Administrator

Who we are:

Hydraquip are the UK’s largest independent onsite hose replacement company, offering a 24/7-365 nationwide on-site service. We have been established for over 30 years and have ambitious plans for further growth in the coming years. Operated by experienced and dedicated hydraulic engineers, we are proud of our success rate of over 99% of first-time repairs on site.  Hydraquip have market leading technology to support our team including our customer portal which allows customers to book and track their hydraulic hose replacement and services, with real time job status updates.

We are seeking an HR & Operations Administrator to to aid the smooth running of the business with a focus on quality, high levels of customer service and administration. This is an exciting role, you will be hands on, working closely with management and you will play pivotal role in ensuring the smooth operation of our core business activities.

Your Responsibilities:

• Support the Operations team with administration tasks, including assisting the HR department with onboarding & offboarding activity, taking accurate meeting notes, and producing ad-hoc letters throughout the employee lifecycle, ensuring you maintain strict confidentiality and compliance at all times.
• Provide comprehensive and efficient administration support to the Operations team, identifying opportunities for continuous improvement and enhanced efficiency within the department.
• Build and maintain strong relationships with key stakeholders across the business to become the point of contact for the Operations Team and allocating queries to the appropriate person.
• High-volume data entry and data manipulation, ensuring accurate stock checks across the business and converting raw data into informative graphs. Providing regular updates on the progress of stock checks to management.
• Undertaking ad-hoc administrative tasks as needed, such as updating documents, data entry, maintaining records, and fleet administration.
• Support business projects, assisting to deliver projects to time, cost and quality through various phases.

Who are we looking for?

We are seeking someone with a can-do attitude who is proactive and eager to get stuck in with a wide range of tasks. You will be confident in using your initiative and communicating professionally with colleagues at all levels within the business.

You will already have a breadth of experience working in a fast-paced business support role, so you will be able to hit the ground running with administration tasks & working with internal data. As you're a great problem-solver, you'll thrive with some of our more complex tasks, it’ll be second nature working at pace with speed and accuracy. You'll be adept at utilising Excel and be able to do all sorts of formulas; creating, amending and formatting as required.

You must:

• Have the ability to prioritise your workload, adjust timeframes according to changing priorities and provide timely and realistic updates as required.
• Have excellent attention to detail, this is a critical requirement.
• Have experience in using Excel, including the ability to create, modify, and format various formulas.
• Possess analytical and methodical thinking for tasks centred around data input and manipulation.
• Have excellent communication skills, both written and verbal – delivering a professional service in every interaction. 

What’s in it for you? 

• Basic salary of between £23k - £26k (depending on experience) 
• Annual salary review & regular appraisals 
• Additional holiday purchase scheme 
• Employee Assistance Programme (free 24/7 support helpline & up to 4 counselling sessions) 
• 1 paid volunteering day per year 
• Employee discounts with major retailers (including groceries, technology & holidays) 
• Wellbeing & mental health support from trained Wellbeing Champions
• Refer a friend recruitment bonus scheme 
• Cycle to work scheme 
• Company pension scheme 

We are an equal opportunities employer and are committed to developing diverse teams and an inclusive working environment. We believe that people from varied backgrounds and cultures give us different perspectives. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We encourage applications from candidates of all backgrounds. 

If this opportunity seems like a good fit for you, we’d love to hear from you! Click apply below, or email jobs@hydraquip.co.uk if you’d like to discuss anything in more detail.