Hr People Systems Apprentice

Job description

Be you

Be Empowered

Be a Transport for Wales Apprentice 

HR People Systems Apprentice

Contract Type: 3-Years Fixed-Term Contract

Equal Opportunities

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Who we are

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

Apprenticeship Academy – What’s on offer

Whether you’re making your first transition into employment or changing careers and would like the opportunity to gain further qualifications without following the traditional educational route, an apprenticeship with us could be just the ticket to help you achieve your career goals and aspirations.

We firmly believe that everybody deserves opportunities to access apprenticeships and our aim is moving towards a diverse organisation at all levels. We want to be fully representative of our diverse communities across Wales.

When you join our academy, you will join a well-established community of apprentices across all areas of the business. You will have the opportunity to:

• Earn whilst you learn
• Gain valuable on the job skills and work experience
• Learn from industry experts
• Study towards a nationally recognised qualification at college, university or through one of our trusted apprenticeship delivery partners.
• Be part of our development programme where you’ll have access to a wide range of learning and development resources to help you grow both personally and professionally.

Is an Apprenticeship right for you?

To help you decide if an apprenticeship is right for you, we have outlined the main eligibility criteria below.

• Most of our apprenticeships are open to anyone over the age of 16 and there’s no upper age limit. Please note that for safety critical roles the minimum age will be higher.
• You must not already be in full time education at the point of the apprenticeship start date.
• You must not have already achieved a similar or higher-level qualification in the apprenticeship role you have applied for. For example, if you have a degree in Engineering, you will not be eligible to apply for an Engineering apprenticeship. However, you could apply for another apprenticeship in a different profession, such as Finance.

Apprenticeship role responsibilities

We are recruiting a HR People Systems Apprentice to join our People Team. This is an exciting opportunity in which you will undertake a two-year defined programme where you will contribute to the operational administration, maintenance and integrity of HR Systems and its functionalities and interfaces. You will study towards a nationally recognised qualification in Data Analytics (Level 4) with one of our trusted apprenticeship delivery partners.

• Amend and update HR systems by maintaining data quality to ensure that the data TfW holds accurate data for reporting, audit and to aid to decision making.
• Provide advice and guidance on work structures, hierarchies and policies/processes by assisting the HR People Systems team to ensure governance around quality and content of data held within HR systems.
• Provide first line advice and support to colleagues and staff regarding HR people System issues through management of the iTrent helpdesk inbox and escalating where required to resolve both straight forward and complex queries within the service level agreements (SLAs).
• Support the development of training programmes and manuals for colleagues by reviewing iTrent and other People Systems helpdesk queries and working with stakeholders to identify skills gaps to ensure that we are creating content that increases data quality standards, increased system knowledge and user experience.

Who we’re looking for 

This is a great opportunity to join a dynamic team during an exciting time of transformation and growth at Transport for Wales.  Our Apprentices are:

• Passionate and eager to learn
• Creative problem solvers
• Great team players
• Customer focused

You will also have

• GSCE in Mathematics and English A-C | 4-9
• Demonstrate and interest in pursuing a career in HR/People data analytics.
• IT skills with advanced knowledge of Microsoft Office software, including Excel.
• High attention to detail, accuracy and numeracy skills.

 Welsh Language Skills

The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

Next steps

Does this apprenticeship sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

This advert will close at midnight on 24/06/2024. We do encourage you to submit your application as early as possible.

Please include all of your relevant qualifications as listed in the essential and desirable criteria for the role. Applications without the essential qualifications will not be considered. 

Please note: Our recruitment process will involve attending one of our friendly and relaxed assessment days, followed by a final interview. These will be taking place:

You will need to be available to start the apprenticeship programme in early September 2024.