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SalaryAbout this role:
Are you a seasoned HR professional looking for a new challenge? Our team is seeking a driven individual to lead the transformation and re-engineering of processes across our International HR function. This role will involve designing and implementing interim and target operating models, identifying opportunities to align with the Global Service Delivery model, and driving efficiencies, risk management, and service delivery. Join us in making a meaningful impact on our organization's success and take the next step in your career.
The Wells Fargo Global HR Function are currently undergoing a transformation with the addition of new HRIS platforms and workflow tools, such as Service Now. In addition, we are developing Shared Service Centre's to support with administrative and transactional tasks, including Employee Care (EC) and Global Delivery Activity (GDA).
These changes present a great opportunity for improvement, enabling the upskilling of COE's within the HR Function. Our Shared Service Centre's will focus on high volume, repetitive transactions and queries, with the goal of reducing waiting times and improving Employee Experience through the development of Employee and Manager Self-Service collateral.
The successful candidate will be responsible for designing and implementing interim and target operating models, identifying opportunities to align with the Global Service Delivery model, and driving efficiencies, risk management, and improved service delivery.
This role is a key player in engaging with stakeholders across regions and the US to ensure roles and responsibilities are agreed upon and understood. It's an excellent opportunity to develop a culture of continuous improvement in all aspects of HR.
The ideal candidate will have the chance to work closely with global stakeholders within the broader HR and Shared Services function to develop target states for various activities and to progress transformation and organizational change of the International HR functions.
(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required)
In this role, you will:
31 Mar 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Are you a seasoned HR professional looking for a new challenge? Our team is seeking a driven individual to lead the transformation and re-engineering of processes across our International HR function. This role will involve designing and implementing interim and target operating models, identifying opportunities to align with the Global Service Delivery model, and driving efficiencies, risk management, and service delivery. Join us in making a meaningful impact on our organization's success and take the next step in your career.
The Wells Fargo Global HR Function are currently undergoing a transformation with the addition of new HRIS platforms and workflow tools, such as Service Now. In addition, we are developing Shared Service Centre's to support with administrative and transactional tasks, including Employee Care (EC) and Global Delivery Activity (GDA).
These changes present a great opportunity for improvement, enabling the upskilling of COE's within the HR Function. Our Shared Service Centre's will focus on high volume, repetitive transactions and queries, with the goal of reducing waiting times and improving Employee Experience through the development of Employee and Manager Self-Service collateral.
The successful candidate will be responsible for designing and implementing interim and target operating models, identifying opportunities to align with the Global Service Delivery model, and driving efficiencies, risk management, and improved service delivery.
This role is a key player in engaging with stakeholders across regions and the US to ensure roles and responsibilities are agreed upon and understood. It's an excellent opportunity to develop a culture of continuous improvement in all aspects of HR.
The ideal candidate will have the chance to work closely with global stakeholders within the broader HR and Shared Services function to develop target states for various activities and to progress transformation and organizational change of the International HR functions.
(Note: In addition to these functions employees are required to carry out such other duties as may reasonably be required)
In this role, you will:
- Lead HR Operational Effectiveness and HR Transformation (International).
- Actively identify and execute broad process improvement opportunities with a focus on automating, streamlining and strengthening processes and controls, and improving the Employee and Manager experience.
- Support International HR transformation, aligning with Global Services Delivery capability.
- Enhance and promote Employee and Manager self-service capability, reducing queries to in-region HR functions, improving resolution time and enhancing the Employee experience.
- Review and re-engineer processes to utilize Workday data and capability.
- Lead cross-functional project and process improvement activities for HR, ensuring key stakeholders are included in the end-to-end review, defining roles and responsibilities in
- each process.
- Manage Change and communications plans related to the process improvement opportunities to ensure a smooth transition.
- Experience of working within the HR Function, with a foundation knowledge of the key HR processes end to end.
- Proven track record project and programme management and in particular delivering HR transformation initiatives.
- Experience in implementing and/or working with case management tools.
- Experience working with HR systems and automating tasks through technology.
- Expert in process design and continuous process improvement.
- Strong leadership skills with the ability to motivate and develop others.
- Good interpersonal skills with the ability to develop strong partnerships with stakeholders.
- Excellent consulting and influencing skills.
- Solution focused, collaborative and pragmatic.
- Calm under pressure and resilient when dealing with challenge.
- Flexible with the ability to adjust plans to meet changing business requirements.
- Ability to manage and prioritise a diverse workload and meet set deadlines, SLAs and targets.
- Effective communication, both written and verbal.
- Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- Track record of delivering large projects in HR and Payroll.
31 Mar 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
