Hub Assistant

�?Immediate Start!�? Hub Assistant needed in Hounslow! Are you ready to join a dynamic team and make a difference????? Our client, a fantastic Maintenance business, is seeking an organised and customer-focused individual to provide support within their operations team. This is an incredible opportunity to showcase your skills and grow alongside a thriving organisation.????

�?Key Details�?

??Location: Hounslow

?? Free onsite parking available

? Hours: Monday to Friday, 8am - 5pm (40 hours per week)

?? Hourly Rate: £12.00 (plus holiday accrual and Office Angels benefits)

?? Duration: Ongoing, with the potential for permanent placement

�?Responsibilities�?

?Support the Operations team in delivering excellent services to our customers

?Manage a high volume of customer inquiries promptly and efficiently

?Review and upload each inquiry to our business system

?Allocate the appropriate Service Level Agreement (SLA) to each job

?Escalate urgent inquiries to the Team Leader for quick resolution

?Work collaboratively with internal teams, including contractors, to ensure smooth operations

?Achieve team Key Performance Indicators (KPIs) and participate in performance reviews with the Team Leader

�?What We're Looking For�?

�?A team player who thrives in a close-knit environment and enjoys supporting customers

�?Meticulous attention to detail with a proven track record of meeting deadlines

�?Excellent communication skills, both written and verbal, for effective email responses

�?Confidence in using MS Office and CRM systems

�?Immediate availability to join our team

?This is a fantastic temporary opportunity with an immediate start date, ongoing duration, and the potential for permanent placement. Apply now to be part of our incredible team!?

?To apply, please contact Erin Dunsby at Office Angels:

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�?Join our team and unlock your potential!?

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.