AddressJob Number 24085556
Job CategoryHuman Resources
Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, HERTFORDSHIRE, United Kingdom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
ABOUT US
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world’s largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.
Are you curious, outgoing and warm? We are currently recruiting for an ambitious and passionate Training & Human Resources Officerwith attention to detail and more.
Job Summary
To assist the Director Human Resources in maintaining positive internal and external relationships with both Associates and Managers. Provide a consistent high standard of administration and non-administration support to the Human Resources Department to support achievement of the business goals and strategies.
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Core Work Activities
Recruitment
Coordinates and compiles relevant recruitment information.
Coordinates & attends/organises career events, collateral for these events.
Ensuring full immigration/right to work checks are carried out before the candidate is hired and all rules & regulations pertaining to this are upheld and followed both within the department and hotel.
Adheres to Marriott data retention policy.
Training and Development
Coordinates the administration of all training nominations, training completion and attendance, ensuring databases are fully up to date.
Deliver Associate Orientation
Coordinate the setup and continuity of the hotel training team, ensure training champions are selected for each department and the champions are held accountable for training within their departments.
Coordinate/organise statutory training as appropriate, maintain records on mHUB.
Associate Relations
Assists with regular communication of all Associate Benefits on properties.
Assists with the administration of any employment relations issue.
Provides a sounding board for associates who may need to discuss personal issues and maintains confidentiality at all times.
Assists with the organization of any associate events i.e. award parties, barbecue’s, Christmas lunch etc.
Community service – ensures key events are identified and organised throughout the year to support our national and local charities.
Human Resources – department focus
Performs necessary audits where required i.e. HR Reviews, ISRA, Lite audits, Immigration Checks etc.
Provides full administration support for candidate management system (mHub) internet recruitment.
Prepares & administers Associate Engagement related activities on an annual basis.
Payroll
Ensures payroll activities are in line with Marriott SOP’s and LSOP’s
Prepares monthly reports and ensures adequate checks are in place, maintains segregation of duties.
Maintains records of all necessary supporting documents such as Personnel Action Forms, Job Requisitions, wage increases/merit, incentives, gratuities/service charge, call outs, bonus, and commissions.
Carries out administrative tasks relating to Pension, Private Healthcare, and other benefit schemes.
A real people person and at ease in building relationships with other colleagues. You will represent the HR discipline on property level in various functions:
What we are looking for
An individual with strong interpersonal skills and good people management ability
Being pro-active, reliable, and able to work within a team within a busy environment.
Relevant experience in a similar role
Maintain confidentiality and professionalism at all times.
ELIGIBLE TO WORK IN THE UK
Education or Certification
High School completion or equivalent required; preferably around administration and secretarial qualifications
Chartered Institute of Personnel and Development, student (or similar) certification preferred or a willingness to study.
WHAT WE CAN OFFER YOU
A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit.
Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
Recognition programs
Meals at work
Uniform
Enrolment of Perks at Work - Access to unlimited deals of retailers and more
20 days holiday increasing with service
Cycle to work scheme
Play Golf for free and preferential rates for family & friends
Free gym access
Pension & Life Assurance
Awards and recognition celebrations and many more….
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
