HWB Advisor

To actively support, promote and help customers as a key member of a new Rural Hwb customer service team. To provide advice, support and mentoring by identifying customer needs and eligibility to benefits and services, in order to maximise household income for those experiencing financial difficulty or other well-being deprivation, therefore improving the quality of life of families or individuals. To identify rural areas, organisations and specific communities that require this new service and be part of a team that deliver a service to where support is required.

The ability to drive is essential and a full driving license will be required

This employee will be expected to work at any Hwb location and travel to the rural Hwbs as part of their working day.

A Disclosure and Barring Service (DBS) check will be requested for this post.

You will need to be able to communicate effectively in Welsh. Reasonable support can be provided on appointment to reach this level.

For an informal discussion please contact Eifion Davies on ewdavies@carmarthenshire.gov.uk / 01558 825267.