Address
Form of workJob Title:ICT Voice Technician
Location: Hartlepool - TS24 9AH and/or North Tees - TS19 8PE
Trust: North Tees & Hartlepool NHS Foundation Trust
Shift Patterns: Monday to Friday, 8am-4pm/ 9am-5pm (37.5 hours per week)
(This role offers a hybrid arrangement, with 4 Days Onsite and 1 Day Working from Home)
Pay Rate: £19.10/Hr.
JOB SUMMARY:
As an ICT Voice Technician/Analyst, you'll play a pivotal role in managing mobile devices, smart devices, and Active Directory systems. Your expertise will ensure seamless communication infrastructure within the organization.
RESPONSIBILITIES:
- Manage and maintain Mobile Device Management Systems to optimize performance and security.
- Handle Smart Devices Deployment and Troubleshooting, ensuring smooth operations.
- Administer Active Directory to maintain user accounts, permissions, and system configurations.
- Assist in the implementation and maintenance of Cisco Call Manager and other voice communication systems.
- Provide support for Unify DECT, Vocera, Netcall, and/or other voice-related technologies.
- Collaborate with teams to deploy and manage MDM solutions, including Workspace One.
- Support Video Conferencing Systems to facilitate remote collaboration.
SKILLS/EXPERIENCE:
Essential:
- Proficiency in any Mobile Device Management software/tool.
- Experience with Smart Devices.
- Experience with Active Directory.
Desirable:
- Knowledge of Cisco Call Manager for voice communication.
- Experience with Unify DECT and Vocera Systems.
- Experienced/Familiarity with Netcall and other Voice Communication Platforms.
- Exposure to MDM solutions like Workspace One.
- Understanding/Experience of Video Conferencing technologies.
This role may require you to show evidence of education at degree level or at least 2 years relevant experience.
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates- work this week, get paid next week.
- Essential support when you need it- 24/7 365 days- call us anytime.
- Multi locational- work across neighboring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone.
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements.
- Training and development opportunities- Keep up with the essentials and more.
- Build holiday allowance for every shift you work- your work life balance is important to us.
- Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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