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About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Job description
Do you meet the key eligibility criteria?
In order to be eligible, you MUST meet ALL the following criteria.
- I am at least 18 years old at the time of application
- I am a UK National
- I hold a full manual UK Driving Licence
- I will need to undertake and pass a medical assessment if successful
- I am aware that this role is physically demanding, and that I have a high level of mobility and fitness to carry out this role
- I will need to undertake, and pass, a paid Pathway Programme of training if successful
- I can undertake shift work
- I will be able to provide all the ID documents required to complete my pre-employment screening and security clearance
What does the job involve?
We are looking to recruit Immigration Officers to join our frontline Immigration Compliance and Enforcement (ICE) team.
This is an exciting opportunity to develop and embed a wide range of people and engagement skills, in a job where you can make a real difference.
We will give you full and comprehensive training which will enable you to carry out this worthwhile and varied role.
As an Immigration Officer, you will work as part of a team of Officers, undertaking a range of interesting and varied activities linked to our aim of reducing harm and protecting the public.
ICE Officer:
Your day-to-day work is likely to include (but is not limited to) the following:
- Identifying, arresting, and detaining immigration offenders
- Protecting and safeguarding the vulnerable
- Responding to Clandestine threat at ports within the region
- Engaging with communities and partner agencies across government
- Searching property and persons including collecting, preserving, and recording evidence
- Conducting residential and commercial compliance & enforcement visits
- Gathering intelligence
- Conducting database checks and closely examining documents
- Driving official vehicles
- Completing risk assessments
- Directing officers whilst on an enforcement visit and conducting Briefings/De-Briefings
- Writing reports and inputting data on internal systems and handheld devices
- Overseas and internal escorting may also be required on occasion
Person specification
Do you have the following?
- You remain calm and professional even in emotionally charged and pressurised situations.
- You should have the ability and confidence to be assertive, taking control of situations where necessary.
- You will be naturally inquisitive and must enjoy working as part of a team, in fast-paced and changing environments.
- You will have an eye for detail and the ability to work within the confines of legislation, policy, and procedure.
- Adaptability and flexibility are paramount, and you will have a strong sense of personal ethics and honesty.
- You will be motivated by making a difference to society and the crucial frontline work that Immigration Enforcement carries out.
These are demanding and physical roles, so you will need to be emotionally resilient, physically fit with a high level of mobility, and comfortable with working in challenging environments both inside and out.
You will be fit enough to undertake the job, and to pass the intense Level 3 Personal Safety Training, where you will learn to protect yourself and others.
The successful candidate will be required to undergo and pass a health assessment, which is usually repeated every three years (although this can sometimes be yearly for specific health reasons).
You should be motivated by learning & self-improvement and able to learn from past experiences.
When you take up your post, you will be required to undertake and pass a training programme, tailored for each role, which uses a blended learning approach and typically takes between 12-18 months to complete.
To carry out this crucial and rewarding work you will need to be an excellent communicator, with a good command of the English language (verbal and written).
Essential Criteria
No experience is required, as you will be given all the essential training but we do ask that you possess the following essential criteria. We also welcome applications from candidates who have previous law enforcement experience.
In your statement of suitability (Personal statement) you should provide examples which demonstrate that you possess the following:
- Have sound people and communication skills and thrive when working as part of a team.
- Are able to confidently manage potentially difficult and challenging situations, whilst maintaining professionalism and sensitivity.
- Are flexible, adaptable, and creative in solving problems, dealing with change and have a strong sense of personal integrity and honesty
- Are committed to continuous self-improvement and seek out learning opportunities, to improve you own knowledge
- For these roles it is essential to drive and have full valid UK manual driving licence (not provisional). You must have this driving licence with you at the time of interview as you will be required to present it. Failure to present your driving licence at interview will result in your application being rejected.
Please note: Due to the nature of the work and the geographical area, travel by official vehicle will be inevitable and applicants must have a full valid UK manual driving licence.
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 22nd January 2024. If you fail to complete the online test before the deadline your application will be withdrawn.
Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the Civil Service Jobs website
As part of the application process, you will be asked to complete:
- A statement of suitability (personal statement) (maximum 750 words)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
The sift will be held on the Statement of Suitability (Personal Statement).
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions.
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Sift and Interview dates
Sift is expected to take place from 23rd January 2024.
Interviews are expected to take place week commencing 12th February 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be held in person either at Pembroke House, Castle Donnington or at Melbourne House, Stoke-on-Trent.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change.
You will be provided with sufficient notice of the confirmed dates.
Where multiple locations are available a location based reserve list of successful candidates will be kept for 12 months. Should another role or similar role become available within that period you may be offered this position.
PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.
When completing your application you will have the opportunity to select your preferred location(s). Please ensure you select all locations you are interested in. Candidates who are successful at Interview will be placed in order of merit per location and provisional job offers will be made in strict merit order per location preference. Provisional offers are made, as they are on condition that you successfully pass all pre-employment checks.
Further Information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Note for Candidates:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying and generating of examples/answers from internet sources including Artificial Intelligence. If any is detected the application may be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving civil servants. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
Are these Reserved Posts for UK Nationals only?
UK nationals who hold dual nationality are able to apply for this reserved post. If a UK passport is not being presented, then candidates will need to provide alternative evidence of UK nationality in line with the Civil Service Nationality Rules.
Annual Hours Working Allowance
Annualised Hours Working (AHW) is an attendance system where staff work an agreed number of hours for the year rather than weekly conditioned hours.
You will be required to work flexibly on any day of the week, including weekends, nights, Public Holidays and the Privilege Day, and the hours may vary each week. Attendance may also be subject to change at short notice.
The rate payable under the AHW scheme is driven by business requirements and may vary depending on location. Your initial rate will be confirmed when you have started in post and will be paid as a percentage of your basic salary. If a member of staff has agreed an annualised hours arrangement, this does not become a permanent or guaranteed right. Annualised hours working is subject to changes in operational needs and managers can adjust, cease or suspend it, for operational or performance reasons. Annualised hours agreements are reviewed at least annually.
The annualised hours year runs from 1 April to 31 March. If an individual begins working on an annualised hours basis part way through the year, they will receive a part-year agreement and the Annualised Hours Allowance will be pro-rated for the remainder of the year to reflect that agreement.
If you transfer to a non-AHW post the requirement to work in accordance with the terms of the AHW policy will also end, and you will move to standard Home Office Terms and Conditions.
The initial rate payable is 30%.
Age: These are shift working roles and so you must be 18 years or over.
Appearance
As part of this role you will be required to wear a uniform (which will be provided). Staff must ensure that their uniform is worn correctly, in line with these uniform standards, is kept clean and is well presented. To support this requirement, adequate uniform supplies will be available and issued. Uniformed staff represent their organisation at all times and should ensure that their dress and personal appearance reflects this responsibility.
If you are considering applying for part time hours, please contact HORCCampaignTeamIE@homeoffice.gov.uk to discuss your request as not all working patterns may be accommodated.
Personal Safety Training (PST)
These roles can be physically demanding and if successful you will be required to complete and pass specialist training including Personal Safety Training (PST) which develops skills in personal safety, arrest and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training. Successful candidates will also need to be arrest trained to Personal Safety Training (PST) level 3 and pass an annual PST refresher.
Flexible working is not an option
This role is not suitable for a combination of office and home-based working due to the requirements of the role. Successful candidates will be required to attend the office/other work location as specified in the advert at all times to carry out this role.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Medical
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
