Import/Export Operations Supervisor

Due to company growth, our client based in Altrincham, Manchester are looking for an experienced Freight Forwarding Import/Export Ocean Operations Supervisor with some experience of Air to join their team on a permanent basis.  This role would suit someone who is looking for their next step up in their career.  You will need to have previous team leader / supervisory experience along with excellent communication skills, a positive approach and strong work ethic.

Duties for the Operations Supervisor will involve: -

• Being involved in the day-to-day operational activities whilst supervising and supporting daily activities of 5 multi-modal operations staff, working in conjunction with the warehouse and 3PL contract logistics team.
• Extensive client liaison and being first point of contact for any problems and dealing with non-standard issues as and when they arise and ensuring service levels are maintained.
• Addressing failures and analysing root causes.
• Analysing trends on conformance failures to implement changes required.
• Training new staff in company procedures
• Empowering staff and encouraging progression.
• Identifying and implementing new procedures.
• Identifying potential sales opportunities and passing them to the correct departments.
• Supporting the Branch Manager.

Essential requirements for the Operations Supervisor role:

• Supervisory experience across Import/Export Ocean and Air
• Clear communications skills and the ability lead, encourage, coach and influence others.
• Dedicated, driven and actively works to continuously improve themselves.
• Understands that different situations and levels may call for different skills and approaches
• Ability to build relationships with team members, celebrating and rewarding successes.
• Confident in making innovative changes to achieve business success.
• Knowledge and experience of AEO

In return for your dedication and hard work our client is offering a salary of £35,000 - £38,000pa, a wide range of company benefits and great opportunities to learn and further develop your career. 

The working hours for this role are 9.00 – 5.30pm Monday to Friday

If you have the relevant skills and experience for this role, we would like to hear from you. 

Due to the large number of applications we recieve we are only able to get back to those candidates whos skills and experience meet the requirements of the role as above.