Address
Form of workGeneral Information
Country/Region
United Kingdom
Province/City
London
Location
Rosewood London
Department
Food & Beverage - Services
Job Type
Full-time Permanent
Job Description
Role
We are currently looking for an In Room Minibar Attendantto join our team of associates in In Room Dining at Rosewood London. OurIn Room Minibar Attendants are appointed to ensure that all guest rooms and minibars are maintained in accordance with the Rosewood standards.
Key expectations of this role are
- Ensures the delivery of brand promise and provides exceptional guest service at all times.
- Stocks and replaces missing items in the minibar in guest rooms, inspect and clean the minibars in accordance with departmental procedures and policies.
- Ensures products in minibar and guest room are not expired and take the proper procedure to remove and replace those products as necessary.
- Monitor and report any misuse or unexplained stock discrepancies.
Profile
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- Having a passion for guest service as well as food and drinks.
- Being able to communicate clearly and effectively.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits
- Competitive holiday allowance which increase with length of service
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- Season ticket loan
About Us
Rosewood London is housed in an Edwardian Belle Époque building that offers some of London's finest accommodations and service with the feel of a stylish London residence. Conveying the feel of a stylish London residence, Rosewood London has 263 guestrooms and 45 suites, among which the unique Grand Manor House Wing, an exclusive suite with its own postcode and accessed by a private elevator. The hotel also houses Holborn Dining Room with an outdoor terrace, Mirror Room Restaurant as well as the hotel’s warmly welcoming destination bar, Scarfes Bar. It forms part of the ultra-luxury collection Rosewood Hotels and Resorts® which comprises of over 30 properties and over 25 future hotel openings.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
