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Form of workJob Title: Inbound Call Centre Advisor
Location: Chesterfield, UK
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? Elevation Recruitment is delighted to represent our client in Chesterfield, in the search for dedicated and customer-focused individuals to join their team as Inbound Call Centre Advisors.
Key Responsibilities of the Inbound Call Centre Advisor:
- Handle Inbound Calls from customers professionally and efficiently
- Provide accurate information and assistance to resolve customer queries
- Deliver exceptional customer service to enhance overall customer satisfaction
- Maintain up-to-date knowledge of products, services, and company policies
- Identify opportunities for upselling or cross-selling products and services
- Escalate any complex queries or complaints
Experience needed of the Inbound Call Centre Advisor:
- Previous experience in a customer service or Call Centre role is advantageous
- Excellent communication skills with a customer-centric approach
- Ability to multitask and thrive in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Resilient and adaptable with a positive attitude
If you are passionate about delivering exceptional customer service and are ready to take on a rewarding role as an Inbound Call Centre Advisor, please submit your CV.
