Inbound Enquiries Sales Team Leader

Inbound Enquiries Sales Team Leader

Location: Alfreton, DE55 7JR
Salary: Competitive, DOE + Bonus
Contract: Full time, Permanent
Benefits: 23 days holiday (plus statutory), Auto enrol pension scheme, Life insurance cover, Profit Related Pay, free on-site car park, Employee Assistance Programme, Full Training provided

You’ve probably not heard of Autochair, however don’t let that put you off, we operate in a niche market and while you don’t know us now, one day as you inevitably get older you may come to rely on one of the products we produce.

With this in mind though, we are a business that has doubled in size again and again in recent years.

We operate and excel within a growth market and are the market leaders in our area of expertise.

Our products are genuinely liberating and transformative for their users, which is why 94% of our customers would recommend us to their friends.

Due to continued business growth and an internal promotion, we have requirement for an Inbound Enquiries Sales Team Leader to join the Sales and Marketing Team here in Alfreton!

As our Inbound Enquiries Sales Team Leader, you will be responsible for:

• Leading a team of Customer Experience Advisors in collaborative sales
• Providing inspiration and training on how to attain sales objectives
• Supporting recruitment, training, and development of the team
• Delivering a world class service, using product knowledge and expertise to maximise upselling opportunities, monitor sales procedures and ensure records are comprehensively administered
• Working together with colleagues from other departments to improve efficiency and overall service delivery
• Assuming responsibility for arranging demonstrations for our Field and online assessment team, overseeing the Diaries to ensure efficiency of resources
• Ensuring all customers are advised considerately through the decision-making process
• Completing sales over the phone, ensure sales from the CET team are accurate and following company policies and guidelines
• Monitoring sale metrics and KPIs, set sales objectives and goals and develop strategies to achieve these targets
• Generating action plans to enhance performance and productive capacity of the team

In order to be successful, you must have:

• 3 Years + experience in a teleSales Team Leader role
• Familiar with MRP systems
• Technically minded
• Competent in the use of MS Office Suite
• An active interest in the automotive arena
• A good motivator with excellent communication and interpersonal skills

This is a great opportunity for someone with enthusiasm, and a genuine desire to succeed, whilst working in an extremely rewarding industry within a caring business!

If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today!

No agencies please.