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Form of work
SalaryWe are currently working in partnership with a Housing Association based in Surrey, who are recruiting for a hybrid Income Manager on a permanent basis. The position is due to start immediately. The salary is £43,000 per annum inclusive of a car allowance.
The ideal candidate will have previous experience managing a team, have previously attended evictions and represent organisations in court. They will adept at getting the best results from their team through effective leadership.
Duties will include (but are not limited to):
Managing a team of three - two Income Officers and a Welfare and Benefit Officer
Dealing with medium to low level ASB
Monitoring tenants rent accounts and chase tenants rent arrears
Signposting customers to additional support providers
Dealing with general estate and tenancy management
Experience required:
Experience required in managing a team
Experience performing one on one reviews
Experience compiling reports for senior management
Skills, knowledge and expertise required:
Excellent communication skills, both written and verbal
Good organisational and time management skills
A thourough knowledge of tenancy management and rent arreas recovery
Awareness of and ability to comply with health and safety legislation
Experience asissting with clients with complex needs
Ability to work flexibly and respond quickly to changing demands, while meeting deadlines
Rewards and Benefits:
Hybrid working
Flexible working days
24-hour employee support helpline
Family friendly policies
Working hours:
35 hours per week
Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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