Independent Living Scheme Manager

Marks Consulting Partners are currently looking for an Independent Living Scheme Manager to work with one of our Housing Association clients in Oxfordshire.

What the job will be doing

• Manage and assess the dependency levels of customers, ensuring the scheme provides homes for people of varying care and support needs whilst maintaining a reasonable balance that facilitates and healthy and vibrant community.
• Take the lead in the assessment of housing and support needs of customers and applicants to the scheme.
• Carry out all day-to-day housing related tasks, including sign- ups and relevant tenancy action.
• Meet all key business indicator targets including, income maximisation, void turnaround and complaints.
• Manage a waiting list for the scheme, maintaining awareness of upcoming empty properties and liaising with relevant colleagues, including the asset sales team (in relation to shared ownership properties).
• Remain fully engaged in all housing related issues pertaining to customers, including arrears and money management, ASB and repairs/maintenance of household. Provide appropriate support and guidance, involving other professionals or support networks as appropriate and agreed with customer.
• Oversee the health, safety and maintenance of the building, ensuring that compliance requirements are met, and any health and safety concerns are addressed and/or escalated within an appropriate timeframe.

What you will need

• Demonstrates a sensitive and supportive approach to the needs of older people.
• Experience of supporting people to remain independent within their own homes.
• Experience of carrying out assessments and identifying and managing needs/risks.
• Experience of managing and motivating others.
• Demonstrates an understanding of how to manage harassment and nuisance behaviour.
• Knowledge of welfare benefits and experience of dealing with tenancy related issues.
• Ability to work on own initiative and make decisions, but within existing system.
• An awareness of issues relating to Professional Boundaries and Safeguarding.
• Experience, knowledge or understanding of the housing environment and tenancy management issues.

How to Apply

If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.

If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.

Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.