AddressThe primary purpose of this job is to provide comprehensive support within the Information Security group, ensuring the organisations resilience against potential threats and incidents.
Department
Formed in 2014 the Information Security Group (ISG) focuses on delivering operational and strategic information and cyber security. The group is independent of IT. Operationally the group is overseen by the Information Security Committee (ISC) and Conduct and Risk Committee (CRC). The global chief Information Security officer reports into the firm’s General Counsel.
ISG’s team is based equally across the firm’s London and Manchester offices.
Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.
Key responsibilities and deliverables
Support internal security related investigations / leaver monitoring covering:
Inappropriate user behaviour
Data theft detection
Unapproved application usage
Ensure security incidents and requests are handled according to agreed procedures
Identify operational improvements and make recommendations for change
Work closely with the business to understand their support needs
Triage support calls
Provide operational reports to ISG leadership and security governance bodies
Support and where possible lead projects and continuous improvement activities
Key requirements
Essential
Understanding of incident response key processes
Proven IT operations and project experience
Professional services experience
Effective communication skills (oral, written and attention to detail)
Highly adaptable
Strong interpersonal skills
Good log analytics skills
Desirable
Good internal verbal and written communications (critical)
IT system investigations (critical)
Client facing experience (helpful)
Partner facing experience (useful)
Previous experience of working in a partnership (advantage)
Desirable Qualifications
Certified data privacy officer or equivalent
Competencies
Integrity and empathy in interactions
Diplomatic and adaptable team player
Effective delegation and problem-solving skills
Proactive approach to complete problem resolution
Commitment to personal learning and development
Decisiveness and mature judgement
Outstanding customer service
Strong organisational and time management abilities
Clear presentation skills
Adaptability and change management proficiency
Proactive in identifying process improvement opportunities
Motivated, results-driven, and quality-focused
Resilient and composed under pressure
Ownership mentality and dedication to exceeding expectations
Consultative approach and can building strong workings relationships across all levels
Freshfields Overview
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality. We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be. The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions, and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish. We see diversity as a strength which creates fresh perspectives and generates new ideas. We enjoy our work and are determined to do an outstanding job. We deliver best when working in teams. Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:
we show respect to everyone
we are there for one another
we are open with each other
we are positive role models
We think and work globally - we do not just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work is not just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.
We aim to add value in everything we do - we are passionate about helping our clients succeed. We use our experience and creativity to help clients make judgements and achieve their goals. In everything we do, we seek to make a real difference to the communities in which we operate.
Freshfields is committed to promoting equality and diversity and to developing a culture that values differences, recognising that employees from a variety of backgrounds make important and positive contributions to our business and how we service our clients.
Inclusion
Freshfields is an equal opportunities employer and all applications received by the firm will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background. All offers of employment will be conditional on the candidate having/securing the right to work in the UK and providing the firm with evidence of that right (as required by the Immigration, Asylum and Nationality Act 2006) prior to employment commencing.
Freshfields is a Ban the Box employer. We ask applicants to disclose criminal convictions only when a conditional job offer is made. A conviction does not automatically lead to withdrawal of the offer: we make decisions on a case-by-case basis and take a number of factors into account (e.g. the role you are applying for and the circumstances of the offence). You would have the opportunity to discuss the matter with us before we make a decision.
