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Form of workJob Description
You would provide operational user support for the bank in terms of user access management, fault management, maintenance, and system configuration tasks for core business banking applications.
The ideal candidate will act as a key liaison between internal business users and third-party providers of the Bank’s core software systems.
Could you provide support to our core business applications, and deal with any issues promptly and efficiently?
If so, we would love to hear from you!
About you
For this role you will need the following skills and experience:
- Previous experience supporting enterprise applications / solutions.
- Methodical approach to work and the ability to deal with complex technical systems or issues.
- To be able to clearly communicate at a high level, both verbally and in writing, with internal and external stakeholders at all levels.
- Comprehensive knowledge of Microsoft Office Products, especially Excel
- Previous experience working on IT and/or business projects is desirable.
- Previous experience of working within financial services would be advantageous.
- Previous experience working with Salesforce would also be advantageous.
What we offer
- 10% employer pension contributions
- 10% Profit Share Bonus scheme
- 30 days’ holiday plus Bank Holidays
- Sell Holiday scheme
- 50% of time Work from Home Policy as standard and other flexible working options welcomed
- Private Medical Insurance (AXA) including optical and dental cover from day one
- Life Cover at 4x salary from day one
- Income Protection cover
- Interest-free personal loans for various purposes
- Perkbox membership (discounts on shopping, restaurants, cinema, and lots more)
- Enhanced Maternity and Paternity Pay policies
- Free tea, coffee and milk, Christmas and summer parties, a Colleague Forum, a Green Environmental Action Team, numerous opportunities to give back to the community, and more …
Diversity and Inclusion
Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We are committed to equal treatment of all colleagues and potential colleagues, including those with criminal records. If you are successful in your application for employment, we will carry out pre-employment screening including use of the Disclosure and Barring Service (DBS).
For a full job description, please email [email protected]
Thank you
