Information Technology System Administrator

IT System Administrator - Hybrid (2 days in office) - Manchester - Up to £29K + Benefits

Our client is a well-established financial advisory network in the UK, with a strong focus on providing their members with comprehensive knowledge and support in the areas of mortgages, protection, and general insurance. With over two decades of experience in these fields, they strive to continually put members and customers first and provide them with the best possible products and services to suit their needs. They are now looking to bring on board a new IT System Administrator due to someone in the team being promoted.

Key Responsibilities;

• Provide IT services and support to internal users as part of a cross-site team.
• Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally.
• Manage site IT equipment/infrastructure, log and update Helpdesk calls, and provide technical support for incidents/problems.
• Implement recommendations to minimize service disruption; build/configure IT hardware/software; maintain systems performance/capacity; document faults/failures; update asset management db; test systems/releases regularly.
• Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate documentation for builds, standards, processes and procedures.
• Undertake ad hoc projects and duties to fulfil business needs or departmental objectives.

We are looking to speak to people who can;

• Communicate complex technical issues effectively with multi-disciplinary staff/organisations/suppliers.
• Prioritise customer service while maintaining customer focus.
• Quickly learn new programs and in-house business applications.
• Investigate problems, develop solutions, and test and implement changes according to best practices.

The following skills and experience are required:

• Expertise in Microsoft Active Directory, configuration and administration of Windows 2003 Server, automated deployment of workstations, implementation and administration of Group Policy, knowledge of network management practices and procedures including TCP/IP services and DNS, maintenance of server hardware, as well as installation and commissioning. In addition, familiarity with current server technologies and trends is necessary. The candidate should also have a good knowledge of desktop operating systems and hardware.