Job description
* Abundance of career progression options
* Modern office facilities & free parking
* Industry leader
Infrastructure Engineer
A successful technology business leading the way in their field and heading up the charge towards transformational change. Focused on innovation, in terms of both product and process, this company are looking for someone to help
drive them towards this goal. A truly exciting opportunity to join an established business and develop your career and diversify your responsibilities.
The Infrastructure Consultant position is a leading role in the head office, with the successful candidate being required to act as a lead technical resource on various technical projects and scheduled technical activities, largely focused on
the wide range of products that the business as to offers: on-premises, SaaS, and Cloud infrastructures, with typical projects including Implementation & Configuration, Proof of Concepts, Health checks, Training, Demonstrations, and
much more.
You'll be expected to be an experienced and forward-thinking technology specialist who is keen on joining a rapidly growing organisation and be a key figure in their expansion. Moreover, the position provides a comprehensive learning & development programme to develop the successful candidate to become a subject matter expert of their products and strategy.
Responsibilities:
* To maintain the existing internal and external systems to support the business functions.
* To be hands on in moving the company towards a more flexible and cost-efficient future in line with the business strategy.
* To identify areas where existing infrastructure can be improved or streamlined.
* To be involved in the running and completion of solutions design and implementation projects.
* Provide support to their varied customer base.
* Managing end to end implementations of the company's wide ranges of products from initial profile assessment to solution design, implementation, training, customer hand over and support.
* Consulting with customers helping them understand what is required for successful deployment of products.
* Day-to-day running of multiple assignments, both remotely and on-site.
* Ensure delivery of project scope within agreed timescales and budgets.
* Identify any risks or issues and ensure they are reported in a timely manner so they can be managed to a resolution.
* Become a subject matter expert on their products and contribute to the creation of best practices, documentation, knowledgebase content, testing, R&D and process improvements.
Essential Experience:
* Minimum 5 years' experience in a Technical Support role.
* Exceptional communication skills, written & oral.
* Excellent prioritisation skills with the ability to work to deadlines.
* Working knowledge of Microsoft Servers and Active Directory.
* Networking knowledge including LAN, WLAN, WAN and other connectivity technologies.
* Ability to support and implement solutions using the Microsoft M365 suite including Teams, Exchange365 and SharePoint.
* Experience using Intune.
* Ability to monitor and support Windows Defender 365.
* Experience supporting infrastructure on Amazon AWS or Microsoft Azure.
* Good understanding of IT Security principles.
* A high level of attention to detail.
* Self-motivated and passionate.
* Ability to create technical documentation such as solutions designs and network diagrams.
* Solid problem solving and consultative skills.
Desirable Experience:
* Experience with SQL Databases and executing SQL related queries.
* Experience with the Azure DevOps Platform.
* SQL experience including complex queries & SQL scripting.
* Scripting experience in PowerShell or Bash, or python.
* Previous experience working for a software developer.
* Good understanding of IT Security principles.
* Previous experience of software delivery and/or delivering project services to multi-client environments.
If you think that you'd be a good fit for this position then apply today or reach out to LNJ Recruitment for more information.