Job overview
We have an exciting opportunity for an Infrastructure Manager to join the Infrastructure team within the Unified Communications Division at Cambridge University Hospitals NHS Foundation Trust. The Unified Communications Infrastructure team has a broad role in enabling communication across the hospitals. This includes telephony, mobile and unified communications services as well as infrastructure supporting IT services for these highly regarded hospitals.
The Infrastructure Manager role is key in delivering and managing the primary Data Centre and over 100 cab room environments, all layer one infrastructure as well as telephony services across the Biomedical Campus. The candidate will have good project management and presentation skills to deliver the necessary programmes of work.
The role is based within Unified Communications and reports to the Head of Infrastructure.
Main duties of the job
To deliver and manage the tier 2/3 standard Data Centre and cab room infrastructure to meet high availability targets.
To be responsible for drafting standards, protocols, prioritising and managing an uplift programme to deliver all aspects of the warranted cab room environment for the above (including cooling, uninterrupted power, environmental monitoring and reporting) across the CUH estate.
To be responsible for cabling standards for voice and data services ensuring all performance and fire safety requirements are met.
To support the service desk engineers in managing VoIP, hybrid and mobile telephony services across the Trust.
To work alongside a number of other Trust departments, third party service providers and contractors to meet these requirements.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
This vacancy will close at midnight on the 11th February 2024.
Interviews are due to be held on the 22nd February 2024.
Benefits to you
We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Educated to degree level in technical or engineering qualification or equivalent level of knowledge & experience.
Cabling or Networking accreditation.
H&S qualification.
Desirable criteria
HTM 06-01/2 qualification.
Accredited PRINCE2 Practitioner.
ITIL practitioner.
Technical qualifications related to role within healthcare or equivalent.
Electrical Engineering City & Guilds Level 3 or similar electrical qualification.
Experience
Essential criteria
Strong technical project management experience.
Desirable criteria
Experience of working with Fire containment standards.
Experience of working with Asbestos regulations and all other H&S implications of warranted cab room.
Experience of procurement processes within the NHS.
Experience of contractor management, working with third party providers to deliver compliance to agreed standards.
Working in the public sector.
Experience of working with CAFM systems.
Experience of working with BMS systems.
Significant experience of working within a warranted data centre environment.
Experience of working with and setting local H&S protocols.
Knowledge
Essential criteria
Strong working knowledge of Health & Safety requirements of working in cab rooms and server areas as well as wards and clinics.
Good knowledge of data centre tier standards and achieving these within a challenging and critical environment.
Desirable criteria
Knowledge of VoIP solutions.
Knowledge of fire containment protocols.
Knowledge of CCTV systems.
Knowledge of infrastructure installations requiring civils .
Project management & process experience for capital projects and minor works eg Lifecycle/Backlog replacement; refurbishment programmes and infrastructure development works.
Strong knowledge of data centre monitoring systems.
Skills
Essential criteria
Highly developed organisational and planning ability.
Ability to assess complex situations and prioritise in the face of conflicting needs of the service.
Ability to work independently or as part of a team, self-motivated.
Excellent written and verbal communication skills.
Desirable criteria
Ability to react safely and quickly in emergency situations with regard to estate infrastructure failure.
Cable installation skills.
VoIP Engineering skills.
Excellent IT skills including MS office (word & excel).
Additional Requirements
Essential criteria