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SalaryMain purpose of role:
To support Nottinghamshire Police by engaging with members of the public who have had contact with the force, in order to provide data for performance indicators and management information, to meet local and national standards. This will help shape the way we deliver the service in the future.
Key skills and experience required:
You will be experienced in customer care or telephone surveys and have the ability to use initiative in managing a workload. Effective verbal communication skills while accurately recording data are essential. The ability to engage with victims of crimes (such as domestic abuse, hate crime, violent crime) over the telephone in a sensitive and professional manner is crucial to the role. Please also refer to the Person Specification.
Important Information:
Please note that you must obtain your line manager’s sign off if applying for an internal vacancy. This will need to be submitted on the Line Manager Awareness Document which is published at the bottom of the advert. Any applications submitted without the support document will not be progressed through the process. Completion of the Line Manager Awareness Document does not mean that release from your current role is supported. Should you be successful, a release date will be negotiated between the two departments.
Supporting information on application forms has a maximum of 2000 words. Please ensure this is provided in the supporting evidence section of the electronic application form. CV’s will also not be accepted.
Candidates currently at risk will be required to complete and attach the at risk pro-forma document.
IMPORTANT INFORMATION
For further information about the role please contact Bindy Kaur: bindy.kaur@nottinghamshire.pnn.police.uk
Vetting Level – Recruitment– you must have resided in the UK for at least the last 3 years
Please note that you must obtain your line manager’s sign off if applying for an internal vacancy. This will need to be submitted on the Line Manager Awareness Document (Support form) which is published on the intranet.
Any applications submitted without the support document will not be progressed through the process. Completion of the Line Manager Awareness Document does not mean that release from your current role is supported. Should you be successful, a release date will be negotiated between the two departments.
Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.
All applicants will be subject to the Force Vetting Policy.
PROUD embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.
Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.
