Installation And Maintenance Operative (Jti)

Duties/Responsibilities

• To ensure that planned and reactive maintenance can be completed in an efficient way in both time and travel as instructed by contract planner.
• To remove old and install new display equipment to agreed standards.
• To complete works within agreed customer SLAs
• To comply with all EMCOR rules and requirements regarding Health & Safety and common working practices.
• To liaise with Suppliers, Manufacturers or EMCOR office personnel in requesting guidance in the repair of specific equipment and/or the sourcing of spares and parts needed to complete assigned work.
• To manage a systematic stock and order system to ensure a suitable quantity of standard spares are always maintained on the vehicle and in the storage hub.
• To complete the required administration on the day-to-day activities of the role and be punctual on their returns to the deadlines specified.
• To be smart and presentable whilst carrying out their day-to-day working duties and wear company issued uniform whilst at work.
• Be prepared to cover for other contract maintenance field staff during their absence or when workloads dictate.
• Be prepared to do reasonable overtime as required by the Mobile Operations Supervisor depending on workload and JTI’s approval.
• Be prepared to undertake formal H&S and electrical training as required to meet contract deliverables and Health and Safety requirements.
• Be prepared to partake in on call rota should this become a contract deliverable
• Other duties as directed by the Mobile Operations Supervisor as and when required

Person Specification

• Understanding and ability to learn, to repair replace and/or maintain equipment made from

wood, plastics, metal and glass, which will also include minor electrical work.

• Be prepared to stay away from home on average 30 days per annum to meet needs of

installation program.

• Be prepared to travel throughout the region to, between and from sites, approximate mileage

25,000 per annum.

• Good understanding of Health & Safety.
• Ability to learn how to analyse and repair basic electrical light and shutter motor / control

faults.

• Good timekeeper with organisation and planning skills including local route planning and

priority setting.

• Self-motivated and a good team player.
• The ability to make sound judgements and decisions in line with the company’s guidelines

and objectives

• Interpersonal and communication skills, both oral and written, demonstrating the ability to

convey specific details to relevant parties

• Ability to deliver good customer care.
• Be computer literate and competent in IT skills (Word, Excel etc).
• Experienced in using handheld data technology (tablets) in a working environment.
• Good Health and Safety understanding and compliance record
• Valid full UK driving licence.
• Must be trustworthy.
• Formal qualifications in a trade discipline required with experience in retail installations /

refurbishments preferable.

• Vehicle, tools, PPE & Clothing supplied.
• Incentive scheme based on performance.
• 40hrs per week permanent position with 1hr for lunch.
• Preauthorised overtime as and when required.
• IT equipment, mobile phone and Sat Nav supplied.
• Working from home with storage depot supplied for materials.
• 25 days plus Bank Holidays leave per annum.
• UKPIA & First Aid Training provided.
• Be prepared to stay away from home for short periods of time as required by the Mobile

Operations Supervisor or Contract Manager.

• Electrical qualifications would be beneficial but not essential.