Address
Form of work
SalaryInstaller Coordinatorrequired for a small but growing organisation in what will be a highly customer service focused role. This position is paying an annual salary of between 21,000 - 25,000 depending on experience. An individual who is eager and quick to learn, and interested in learning technical specifications to assist customers is desirable.
Working hours are Monday - Thursday, 9.00am 5.00pm and Friday, 9.00am - 4.30pm.
Duties:
- Handle installers and end user queries via phone and email
- Provide an exceptional customer service experience
- Learn technical specifications, which will involving manually testing products
- Establish relations with potential and current approved installers
- Monitor and manage online platforms
- Report and find solutions for hardware platform issues
Benefits:
- 21,000 - 24,000 per annum
- 20 days holiday, plus bank holidays
- Pension
Experience required:
- Previous administration or customer service experience is desirable
- Excellent communication skills
- Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
- PC literate with Microsoft Excel, Word and Outlook skills
- Eager to learn, with a good work ethic
Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
