Insurance Claims And Litigation Manager

Are you looking to join a company embarking on an innovative turnaround plan and ready to play an important role within the Insurance division?
We are seeking an experienced Insurance Claims & Litigation Manager, who will provide strategic advice and support for insurance & claims related matters, working to assist the company in identifying ways to reduce claim numbers and average values. Reporting to the Head of Insurance you will work to ensure provision of an efficient and effective Insurance Claims service, both internally and via external suppliers.
What you will be doing as Insurance Claims & Litigation Manager

• Lead and review the effectiveness of the overall claims process, ensuring continuous improvement and adherence to process.
• Set the standard for internal colleagues to use systems, and all other available information, to clarify facts and establish a full and accurate understanding of the claim and provide training where necessary.
• Prepare, with the appropriate legal advisors, a statement to support Thames Water’s position with a view to appearing as a witness in Court, and to signing Defences where required.
•  Manage relationships with claims service providers and other stakeholders, monitoring performance, setting and monitoring KPIs, and undertaking quarterly reviews as required.
• Engage with internal and external stakeholders to collate information and documentary evidence to support the defence of insurance related claims where appropriate.
• Provide support to the Head of Insurance with the collation of exposure information and response to insurance related questions.

What you should bring to the role
Essential:

• Extensive relevant insurance experience supporting insurance and risk management programmes in an organisation.
• Must be able to effectively communicate, both verbally and in writing, as well as excellent presentation skills.
• Able to operate effectively in an agile way in the context of changing priorities of the wider team and the business.
• Experience in delivering risk and insurance reports and analysis.
• Demonstrable experience inbuilding and maintaining strong working relationships with a wide range of stakeholders.
• Ability to work both independently and as part of a team to deliver quality deliverables to tight deadlines.
• The ability to remain focused on the bigger picture.

Desirable:

• Insightful business awareness with the ability to understand and analyse changing business context in relation to risk and insurance.
• Experience in utility industry, regulated environment or FTSE250.

Qualification:

• A degree in Law or working towards a recognised professional qualification

What’s in it for you? 

• Competitive salary from £60,000 - £68,000 per annum depending on experience.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we? 
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. 
 
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. 
 
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water 
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. 
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings. 
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. 
Find out more about working at Thames Water. 
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. 
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.