Insurance Customer Service Executive

Insurance Customer Support Executive

Location: Brighton

Salary: £24k - £26k + company benefits

Hours: Mon-Fri 9am-5pm or 10am-6pm

Do you want to work for an established and expanding organisation that offers a great working environment and career progression? If so, I have a Customer Support role within their Customer Support Admin Team based in their Brighton office.

You will already have a Customer Service background ideally within the insurance industry and thrive in a busy working environment.

Responsibilities:

• First point of contact for customers queries over the phone.
• Advising customers and resolving any queries.
• Assisting in claims administration.
• Administration of policy documents.
• Data entry and updating the inhouse CRM system.
• Filing and scanning of documents.
• Processing data accurately.
• Adhering to FCA compliance and regulations.

The right candidate will have the following skills and experience to apply:

• Background within a Customer Service role, ideally within insurance or financial services.
• Highly organised with good administration skills.
• Good telephone manner
• Good IT skills inclusive of Excel.
• Excellent communication skills with the ability to multi-task.
• Works well in a team environment.

This is a great opportunity to join a highly reputable insurance organisation that offers great training and working environment. To be considered for this role, please forward your CV ASAP!