Let Property Sales Advisor | £22,500.00 + bonus (OTE - £27000 pa) | Rugby
The Role
As a Renewals Sales Advisor, you will be reporting to the Renewals Department Assistant Manager and Renewals Department Manager. Our management team pride themselves at being present and available at all times, encouraging everyone to ask questions when they are not sure and to achieve their targets and goals.
The renewals sales department is the largest within the company - made up of over 20 members of staff. It is a fast pace, busy environment focussing on a highly competitive area of Landlord Insurance. Our renewals advisors are responsible for providing a professional and approachable service for our clients to come back to year after year.
As each client has already had at least one policy with ourselves, renewals is not about being ‘pushy’, it’s about making sure the customer finds the perfect fit for their needs and feel confident to insure their properties with us for another year. The product that we offer is one of the best on the market for the lowest price, and we guarantee that we cannot be beaten on a like for like quote. Therefore, as long as you build the rapport with the client, the policy sells itself.
Your day-to-day will include:
- Renewing Landlord Insurance policies and additional products
- Selecting the appropriate policy for the customer, based on their needs from our panel of insurers
- Use of personal diary to ensure call backs are made promptly
- Using a bespoke database (SSP) and CRM to select the appropriate policy for the customer
- Arranging payment either on the phone, via bacs, or direct debit
Skills Needed
- A high level of personal organisation
- Self motivation to achieve and exceed monthly targets
- An ability to work in a high energy, fast-paced environment
- Exceptional telephone manner and confident communication style
- Computer literacy
- Excellent timekeeping
- Ability to follow a call script
Working Monday - Friday (no weekends!) - you will work a week split between the two available shifts:
Early shift 09:00am to 6:00pm 2 days each week Between Monday - Thursday
Late shift 10:00am to 7:00pm 2 days each week Between Monday – Thursday
Fridays alternate each week either Early or Late Shift
2.5 hours a week overtime in order to qualify for the sales bonus scheme. This will then give you the opportunity to earn uncapped commission based on your sales each month.