- Growing and well known FMCG and QSR business
- Tight nit team offering great benefits
About Our Client
Our client is an established FMCG business based in Central London (close to Waterloo).
Job Description
- Overseeing all aspects of customer communication related to nutrition and allergen information, including promptly addressing inquiries, concerns, and ensuring transparent and accurate information distribution.
- Managing the integration of product specifications into customer data systems, ensuring that customer-facing information accurately reflects the details provided in product specifications.
- Implementing and maintaining advanced systems for technical data management, ensuring data accuracy, integrity, and accessibility for timely decision-making.
- Actively participating in cross-functional collaboration with the development team to guarantee that newly developed products align not only with company policies and legal food safety regulations but also with customer preferences and market trends.
- Establishing and developing strong relationships with suppliers through regular communication, supplier meetings, and collaboration to encourage a mutual understanding of quality standards and expectations.
- Implementing a robust supplier management system, including accountability for claims management by promptly addressing and resolving issues related to product quality or compliance deviations.
- Ensuring the quality, safety, and legality of all food products by actively engaging in continuous improvement initiatives, regulatory monitoring, and adherence to industry best practices.
- Advocating for and monitoring ethical compliance across all supply partners, holding them accountable to ethical standards aligned with the company's values.
- Leading initiatives to drive and elevate quality standards with suppliers and internal restaurant teams, including training programs and continuous improvement projects.
- Conducting thorough and systematic audits of suppliers, employing a risk-based approach to assess and verify compliance with quality, safety, and ethical standards.
- Taking full ownership of product quality by implementing ongoing assessment protocols, conducting root cause analyses, and leading corrective and preventive actions.
The Successful Applicant
A successful Interim Technical Manager should have:
- A degree in Food Science or a related field.
- Proven experience in a technical role.
- Experience working for either a manufacturing or retail business, food service experience would be considered a bonus
- Strong problem-solving and decision-making abilities.
- Knowledge of industry regulations and standards.
- Proficiency in project management software and techniques.
- Excellent communication and interpersonal skills.
What's on Offer
- The opportunity to work in a vibrant, innovative company culture.
- Generous holiday leave
- The chance to contribute to a company that values sustainability and innovation.
- A temporary role with potential for permanent employment.
If you are passionate about technical management and thrive in a fast-paced environment, we encourage you to apply for this Interim Technical Manager position in London.