Interior Smart Repair Trainee

• Learn and apply interior repair techniques to restore automotive vehicle components such as seats, carpets, dashboard trims, and other fixtures.
• Assist experienced technicians in the repair process, under their guidance and supervision.
• Develop a strong understanding of interior repair materials, tools, and processes.
• Maintain a clean and organised workspace, ensuring proper handling and storage of tools and equipment.
• Follow safety protocols and practices to create a secure working environment.
• Collaborate with team members to ensure efficient workflow and meet repair targets.
• Provide excellent customer service by addressing client inquiries and concerns in a professional manner.
• Keep detailed records of repair work, maintaining accurate documentation and reports.
• Participate in training programs and workshops to enhance skillsets and stay updated with industry advancements.
• This may include both theoretical and practical training, aimed at building your proficiency in dent identification, assessment, and repair techniques. Upon successful completion of the training period, you will be equipped with the necessary skills to perform repairs independently.
• Offsite training will be required.

No prior experience in interior repair is required; we are seeking individuals looking to start their career with a genuine interest in learning and a strong work ethic.

You will be someone that enjoys working in a fast-paced environment with a hands-on attitude and at heart with a data-driven mindset, sharing fresh ideas for how to apply best practice to improve efficiency by reducing operating costs while increasing productivity.

• Passion for automotive vehicles and a keen eye for detail
• A basic understanding of automotive interiors and components is advantageous.
• Strong manual dexterity and ability to handle various tools and equipment.
• Excellent communication skills, both verbal and written
• Ability to take direction from senior technicians and work effectively in a team environment.
• Adaptable and open to learning new techniques and processes.
• Time management skills to ensure efficient completion of tasks.
• Commitment to delivering high-quality results and customer satisfaction.

A valid UK driving license is preferred but not mandatory.

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 13% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.6 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers.  It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to our fully accessible company allotment – Where we grow our own produce for local charitable organisations
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply.  We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.