Internal Business Development Manager

We have a fantastic opportunity for an Internal Business Development Manager to join our close-knit & friendly team at Stokesley to help us develop and continue our growth at Sunbelt Rentals Test & Monitoring.

People buy from people, and we require someone who are naturally great communicators and relationship builders, who really get to know their clients and are passionate about our business and all that we stand for. We’re looking for candidates with great customer service skills who thrive in a busy operational environment to help us to deliver our customer promise - to delight every customer, every time. 

In this exciting  Business Development role your duties will include: 

• Sales enquiry management
• Customer relationship management
• Liaise closely with Field based National BDM,s on a continual basis to define daily, weekly & monthly ongoing strategies, this will include categorising customers, target & potential lists.   
• Quoting management with diarised follow up and identify further opportunities to cross & upsell. 
• Identify, build relationships with agreed Customer base  with the potential to increase spend. 
• Understand reasons for reduced spend, poor performing or lost accounts. Devise strategy with Field based BDM to recover loses.   
• Create Linkedin presence.
• Work with Internal / Central marketing teams to create Email shots, launching new / existing products to targeted customer segments.   

This would be a fantastic opportunity of career development for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider.  We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. 

We can help you develop your sales skills across a range of activities within this interesting and varied role.   

To succeed as a Internal Business Development Manager  you will bring the following skill-set and behaviours:

• Demonstrable administrative and customer service skills 
• Strategic thinker
• Previous rental & product sales experience and product sales knowledge (Desirable)
• Good interpersonal and communication skills - including negotiating and influencing.
• You’ll have the ability to engage and build relationships with both internal and external customers.
• Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
• Results driven approach
• Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
• A flexible and adaptable approach, you’ll enjoy a varied working day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
• A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
• A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.