Internal Business Development Representative

Are you someone who is passionate about building and maintaining customer relationships? Have you always wanted to get into sales but not been given the opportunity?

Here at Saint-Gobain Abrasives, we're looking for an Internal Account Development Rep. The sales team is growing, and we need someone to come in and help us build and maintain our customer base.

The role is primarily desk based (located at Stafford) but with a dynamic element, allowing for both desk-based contact and some field-based contact to regularly engage with SGA customers across the department.

This role will suit someone who maybe a recent graduate looking for their first job in sales/customer service or you maybe someone who's working with several years' experience behind you, that doesn't matter to us. What we value the most is this person will have the right attitude and drive to do your role and make your contribution to making the world a better home.

Saint-Gobain Abrasives manufactures and distributes high quality abrasive products to engineering, distribution and retail markets in the UK.

Initially you'll be based 5 days onsite, once you're all up to date with training and found your feet it will be a hybrid working model.

We pride ourselves in learning & development. That's why we will invest in you to help you grow. We'll do this by providing training and an opportunity to do an apprenticeship alongside this role, if you wish to do so.

What we're looking for:

• Either a recent graduate or someone who has experience of working within outbound sales/customer service
• Previous experience in an environment of outbound calling where you were responsible for initiating the call as opposed to responding/reacting to an inbound call or enquiry.
• Good cross collaboration skills, including ability to influence and establish effective networks.
• Ability to work within a busy multi-functional office environment.
• UK driving licence is essential as there may be some travel during the month.

What you will be doing:

• Create a call plan and agreed customer visit plan for the assigned customers to assist in growing sales to their customer segment.
• Generate opportunities from the set account base and recording all up-to-date contact details using CRM.
• Providing a dedicated point of contact; owning the customer relationship, through having a comprehensive knowledge of the customer's account.
• Working closely with the team to optimise opportunities and deliver the business plan.
• Take a proactive approach to building relationships and engaging with customers making the customer feel supported both remotely and during the pre-agreed and well-planned field sales visits.
• Selling promotions into customers as agreed with the sales and marketing plan.
• Pushing out information to the customer as agreed with the sales and marketing plan.

Are Saint Gobain OSS an inclusive employer?

Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.

If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!