Internal Sales Representative

Internal Sales Representative

Europa is a leading supplier of Electrical components to the wholesale distribution market. At Europa, our vision is to deliver outstanding customer experiences and technical sales support. We invest in and develop new technologies to automate processes, enabling more proactive sales activities aligned with our business goals. Join us and be part of a team that values innovation, collaboration, and customer-centric solutions. Europa is based in Luton and this role is a hybrid role with a weekly onsite requirement.

The Role – Internal Sales Representative

If you thrive in a fast-paced, customer-facing sales environment and enjoy being part of a close-knit team, this position could be perfect for you. As an Internal Sales Representative, you will be the first line of response for inbound calls, process customer orders, manage sales requests, and support various departments to ensure smooth operations. We are looking for someone with strong verbal and written English skills, a good working knowledge of IT and ERP systems, and the ability to work both independently and within a team. Experience in technical sales within an electrical or similar industry is desirable but not necessary. If you have a positive, can-do attitude and are eligible to work in the UK, apply now to join Europa and contribute to our success.

In return we will offer you a competitive salary from £23,000-£26,000 per annum dependent upon experience, companywide bonus scheme, 23 days holiday which increases with service & the option to purchase more, increased pension contribution, BUPA private healthcare with the option to add family members, 3 x life assurance & EAP, free onsite parking useful for travel from Luton Airport.

Key responsibilities of Internal Sales Representative

• Serve as the first line of response for inbound phone calls, acting as a company ambassador.
• Process customer orders using in-house systems.
• Manage all customer sales requests, queries, and enquiries.
• Handle customer orders, quotations, and enquiries efficiently.
• Multi-task effectively, quickly switching between email requests and answering calls.
• Report issues to the Internal Sales Manager, ideally with proposed solutions.
• Support colleagues with orders, calls, and daily activities.
• Collaborate with marketing, technical, financial, and logistics departments to ensure smooth operations.
• Provide feedback, support, and updates to all Europa team members.

• Experience and Knowledge requirements - While experience electrical technical sales is a plus, we value enthusiasm and a can-do attitude above all. Here's what we're looking for:

• Experience of working in a fast-paced, customer-facing sales environment.
• Strong verbal and written English skills.
• Proficient knowledge of IT systems and experience using ERP systems.
• Understanding and appreciation of sales administration processes.
• Ability to work well in a team environment and independently when needed.
• Ideally, experience in technical sales within the electrical or a similar industry.
• Positive, can-do attitude with a team-oriented approach, even under pressure.
   

All applicants must be eligible to live and work in the UK and documented evidence will be required as part of the recruitment process.
Please apply today for an immediate interview.