International Benefits Coordinator

Business Unit:
Human Capital Group
Industry:
No Industry
Overview
Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for global M&A transactions under $1 billion, the No. 1 M&A advisor for the past eight consecutive years in the U.S., the No. 1 global restructuring advisor for the past nine consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by Refinitiv.
Scope
The International Benefits Coordinator manages the administration of benefits and leaves of absence programs across EMEA and APAC. This includes general administration and program compliance with applicable statutory requirements.
This is a highly visible role within our Human Capital Group (HCG), working with and providing exceptional customer service to many stakeholders including (but not limited to) employees, line managers, office managers, payroll, HR Operations, Business Partners, and external vendors.
Responsibilities

• Benefits administration: Manage employee benefits, including health insurance, retirement plans, life insurance, disability coverage, and other offerings.
• First line support to employees:
  • Respond to employees' questions regarding benefits, coverage, and eligibility during enrollment through Service Now.
  • Educating employees about benefits programs: Provide accurate and complete information about benefits plan coverages, options, deductibles, employer contributions, employee premiums, enrollment deadlines, and any changes to existing benefits.
• Benefits enrollment:
  • Guide employees through enrollment, help them understand their benefits, and ensure all forms and documents are completed on time.
  • Handle changes or updates to employee benefits due to life events like marriage, childbirth, etc
• Compliance : Ensure the Firm's benefits programs comply with company policies and relevant laws and requirements.
• Vendor management: Work with insurance and retirement plan providers and vendors to ensure employee data is enrolled correctly and benefits are delivered on time and as needed.
• Record-keeping: Maintain accurate employee benefits records, enrollment data, and relevant documentation. Coordinate with HR Operations or the payroll team for payroll deductions.
• Documentation: Ensures new and existing processes are correct and easy to follow.

Basic Qualifications / skills

• 1-2 + years' experience in HR coordination / operations role/s
• Proficient with Microsoft Office, including excel formula knowledge of vlookups.
• Excellent written and verbal communication skills in English.
• Strong time-management and organisational skills, focused on attention to detail.
• Exceptional customer service skills.
• Demonstrable experience taking initiative - must be diligent and persistent in follow-up and effectively manage tasks with minimal supervision.
• Demonstrable experience in managing conflicting priorities and meeting tight deadlines.
• Be Positive and inquisitive in nature, with a high level of resilience.
• Strong emotional intelligence skills.
• Ability to build partnerships across departments, work well in a team but also independently.
• Willingness to roll up the sleeves" and do what it takes to get the job done.

Preferred Qualifications / skills

• Benefits and / or leaves of absence experience
• Knowledge of statutory requirement and applicable leave laws in the EMEA and APAC regions.
• Experience working in a global team.
• Previous experience in Financial Services firm.
• Bachelor's Degree or CIPD level 5.
• Service Now experience in responding to employees.
• Workday benefits module experience.
• Multilingual.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.