International Passenger Survey Interviewer - Luton Airport

Are you interested in a role based in the UK’s busiest Air and Sea ports? Are you friendly, outgoing and do you enjoy meeting and talking to people from all over the world? If the answer is yes, come and join our team.
The data you will collect impacts government policy. The International Passenger Survey is the largest, most authoritative survey of its kind in the UK. It has been providing data to a variety of organisations and government departments for over 60 years. Our clients include; Visit Britain, Balance of Payments, HM Revenue and Customs, Health Analysis and Pandemic Insights.
Visit Britain use our data to identify and monitor UK inbound tourism to help build a detailed understanding of global target markets and broader travel trends. No personal data is collected or stored. Our data enables Visit Britain to provide information & advice to Government and the tourism industry and monitor perceptions of Britain amongst visitors and potential visitors. Balance of Payments use the IPS data to record foreign resident spend in the UK and compare with UK resident spend abroad.
Job description
You will be based at Luton Airport. As an IPS Interviewer, you will work as part of a small team honing your interpersonal skills to persuade international arriving and departing passengers to participate in the survey. Some people take more persuading than others to take part, therefore you will need an adaptable interviewing style. The information you gather is entered into a tablet during the interview.
IPS shifts are allocated on a 6 weekly basis with a mixture of AM & PM weekday and weekend shifts. Depending on your site, shifts lengths vary from 4 – 8 hours.
You will be employed on a 12 month fixed term contract for 1248 hours per annum. This broadly equates to 24 hours per week. More information on annualised contracts and how they work can be found in the candidate pack.
Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying.
Your salary is paid monthly. The full-time equivalent (37 hours per week/1924 hours per annum) starting salary rate is £22,699
The actual salary is paid pro-rata; for this job it is £14,723 per annum.