International Recruitment & Enquiries Assistant

About the Job

Fixed term until 30 September 2024 or upon the return of the postholder, whichever is sooner

Interview Date: 7 March 2024

The International Recruitment & Enquiries Assistant plays a key role in the recruitment of international students to the University of Northampton. The post holder will act as first point of contact for all international enquirers via electronic channels, phone and face-to-face. You will provide administrative support to a team of International Officers with duties such as agent administration, marketing and freight. You will support the International Marketing Manager and the Recruitment & Conversion Officer with online conversion activities, content production and marketing research on an ad hoc basis.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

We are an accredited Living Wage Foundation Employer and currently pay the real living wage. In recognition of this the salary for this post has been increased to pay the higher amount which currently supersedes the actual Grade 4 salary before living wage which is £22,681 - £24,533 per annum.

About You 

The successful candidate will have excellent organisational and communication skills, with a demonstrable customer service focus and excellent attention to detail. Ideally you will have some understanding of issues affecting international students and their recruitment journey. You will have the ability to resolve a wide variety of issues and queries accurately and sensitively and the judgement to refer to a senior colleague, when required. Proficient in Microsoft Office, you should be comfortable working both independently and as part of a team, with the skills to develop productive working relationships across a wide range of internal and external stakeholders.

Qualifications 

Essential;

• Educated to A-Level standard or equivalent, or possessing relevant demonstrable experience in marketing to a high standard.

Desirable;

• Educated to degree level.

Faculty/Department 

The Directorate of Global Engagement is responsible for all areas of International and Partnership engagement at the University of Northampton. These include the international academic programme portfolio, international civic experience, international student recruitment and support, UKVI compliance, global advancement and global reputation.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/