Intune Deployment Engineer

Leading Media

Intune Deployment Engineer

£350 - £400/pd (Outside IR35)

Manchester (Hybrid)

3 Months

Main Responsibilities

Here are just some of the key responsibilities in your dynamic and agile role here:

• Ownership and accountability for incidents and requests.
• Strong expertise in Windows OS deploymaent and patch management.
• Creating vanilla application packages with minimal customisations.
• Troubleshoot and resolve deployment issues, including device enrolment failures, hardware and software compatibility, application deployment problems, driver conflicts, and system configuration problems up to 3rd line support level.
• As an Intune Deployment Engineer, you will be involved in project activities, deployment of new applications, liaising with users and other technical Support teams.
• Oversee the end-to-end deployment of laptops using AutoPilot and Intune, ensuring a seamless and user-friendly onboarding experience.

Are you the right candidate?

A professional, disciplined to manage your workload with minimum supervision and ability to liaise with a range of stakeholders both internal and external.

We're looking for an experienced Intune Deployment Engineer who will provide hands-on support during device deployments to new users and offer assistance to existing users transitioning to AutoPilot managed devices. You'll be experienced in the workings of the end-user device stack (browsers, configuration management, application deployment, group policy, endpoint protection) and how this should be maintained and developed for the user base whilst maintaining security and ongoing updates.

A demonstrated and focused desire to build powerful, simple, well-designed products and end -to-end services that customers will love to use. For the right candidate, suitable training and mentoring will be provided.

The Ideal Candidate

• Experience of end-to-end deployment of laptops using AutoPilot and Intune
• Able to create vanilla application packages for Intune with minimal customisations.
• Enabling automation where possible with PowerShell scripts.
• Troubleshooting and resolving incidents and requests for users.
• Experience in End-user device provisioning & OS deployment methodologies.
• Highly experienced in the workings of the end user application stack (browsers, O365, SAAS tools and services etc).

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Senior Systems Engineer 5 key criteria

• Supporting Intune/Autopilot by managing, owning, and resolving incidents and requests. Be a strong team player and collaborate with users and other technical teams efficiently.
• Enrolling devices into Intune and configuring enrolment settings to streamline the onboarding process for new devices.
• Maintain appropriate technical documentation related to Intune configurations, deployment processes, and troubleshooting procedures.
• Providing support to end-users who have questions or encounter issues with their Intune-managed devices.
• Proficient written and oral communication to liaise with BBC colleagues, 3rd party partners, outsourcing suppliers.