About the role

Great Britain's electricity system is undergoing an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, greener system, one that protects the planet and serves generations to come.

Great Britain is at a critical point on its path to net zero and decarbonisation of the energy system is at the heart of this journey. Now, more than ever, energy resilience and emergency management must be considered from a whole systems perspective to ensure that we not only deliver against the Government’s net zero ambitions, but that this is done in a way that ensures that energy is secure, reliable, affordable and fair for all.

As a member of the Resilience and Emergency Management function, the Investigations Analyst is responsible for performing thorough and independent analysis of events or emergencies that occur in the GB energy system, identifying the root causes both of the event themselves, and the industry response, and developing actionable insights that drive continuous improvement to system resilience, including prevention and emergency readiness, as well as support in developing investigation standards and methodologies aligned to best practices.

This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

About us

The ESO has a key role to play in tackling climate change by transitioning GB’s electricity system to net zero. We already operate the fastest decarbonising electricity system in the world, with an ambition for zero carbon operation by 2025. And by 2035, we want to run 100% clean, green energy, all the time.

Becoming the National Energy System Operator

In Summer of 2024, the ESO will transition to becoming the National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator will be the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.

The ESO, including all of its existing roles, will be at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.

The organisation will be set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As the ESO are today, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.

The time to deliver is now. As part of our team, you won’t just be touching the lives of almost everyone in Great Britain – you’ll be shaping the way we use and consume energy for generations to come.

Key Accountabilities

• Apply a researched, methodical, and analytical skillset to investigate energy-related incidents and events to determine the root causes, contributing factors, the sequence of events that led to the occurrence and also the response of industry participants to the event or emergency.
• Support the Investigations Manager in developing a whole system, independent Investigations Capability, and in building new ways of investigative working within FSO and with stakeholders.
• Support the ongoing development of a toolkit for investigations and post-event and emergency analysis, ensuring a fit-for-purpose approach that leverages best practices for post-event and emergency investigation from the energy industry and more widely.
• Conduct detailed analysis of systems, processes, documentation, and evidence to identify failures (physical, technical, systemic, policy) that may have contributed to the incident, and develop meaningful insights and recommendations
• Support in the identification of the underlying causes of events – considering a wide range of factors (e.g., system error, force majeure, human error, equipment failures, procedural breakdowns, communication issues, and industry factors).
• Manage relevant data, reports, documentation, and evidence (internal and external) related to events in a prudent manner, sharing only where appropriate and aligned to best-practice data management techniques.
• Support the FSO Investigations Manager, to provide comprehensive communications of the investigation process, findings, analysis, and recommendations to government, the regulator and other stakeholders as appropriate
• Support delivery of lessons learned sessions with key stakeholders to share insights gained from investigations and to improve organizational awareness and responsiveness to potential risks.
• Conduct investigations and report processes in adherence with relevant government and regulatory requirements and internal policies.

About you

What we do isn’t just important – it’s essential. That’s why we look to recruit experts in their field. In this case, we’re looking for someone who:

• Understanding of the energy sector – knowledge of the structure, regulatory environment and the short- and long-term issues affecting the industry is useful, but not essential to the role.
• Proficiency in conducting thorough investigations – including data collection, root cause analysis, assessments and interpretation of multiples sources of information.
• Experience in post-event or emergency analysis, either in an energy context or a different context where reliability, integrity, professionalism, and resilience is key.
• Effective interpersonal skills, with the ability to communicate articulately at a senior level, and with a broad external audience
• Ability to think holistically and bring together discrete expertise to facilitate a whole system approach.
• Ability to assemble complex ideas, issues, and observations into clear and simple explanations that inform decision making and action.

What you'll get

A competitive salary between £50,000 - £65,000pa – dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
• Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.

More Information

This role closes on 3rd April 2024 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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