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Location
About the job
Job summary
Job description
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.
An exciting opportunity has arisen in the Greater Manchester Region to work on a fixed term basis for 12 months with a possibility leading to a permeant position after this time. as IOM Band 6 in the Community Integration Team.
There is no Job Description for Band 6 IOM so we have had to use the generic Senior Operational Support Manager Job description, with details of the role description for IOM Band 6 below.
This strategic IOM role will work within a small regional team of IOM staff to contribute to the review of the operational guidance, refreshing the guidance for fixed cohort and developing new guidance for flex and free cohorts. They will engage and work closely with IOM co-ordinators (band 5) in each PDU within their region to capture best practice and common themes for development. They will also establish assurance processes to ensure that the strategy is embedded across the region. They will oversee adherence to performance metrics to demonstrate the effectiveness of IOM schemes across their region, working with local teams and police forces. The role will collate and share information from local PDUs regarding IOM practice across England and Wales through the IOM Regional Strategic Leads network (also in their attendance in IRLIG). They will also be responsible for linking in with the ACO SPOC in the region in order that they are kept abreast of progress and are able to escalate any issues. The ACO SPOC will be required to attend the Strategic Regional Leads Group (SLG).
Overview of the job
Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support.
Summary
To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).
To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
May be required to participate in out of hours on call rota.
Responsibilities, Activities & Duties
Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. .
- Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
- Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
- Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.
- Responsible for the professional development of cluster staff
- Responsible for developing and deploying the Cluster Training Needs Analysis
- Ensure effective cluster employee recruitment and induction
- Act as cluster lead for performance & quality
- Act as cluster lead for audits and inspections
- Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
- Responsible for the management of the Business Manager and the administrative support functions within the cluster
- Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy
- Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
- In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
- Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary
- Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.
- Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
- Senior Management responsibility for estates, buildings and maintenance activities within the cluster
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
- Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
- Work within the aims and values of NPS and HMPPS
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.
Person specification
Licences
Probation Qualification Framework Graduate Diploma/Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007. The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
o Diploma in Probation Studies
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option)
Knowledge of the wider criminal justice system
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Communicating and Influencing
- Delivering at Pace
Benefits
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
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Selection process details
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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Contact point for applicants
Job contact :
Recruitment team
