ISF Co-ordinator

Have you got a passion for delivering person-centred support along with great customer service skills? You could be just who we’re looking for!
Our Self Directed Support (SDS) Team have an exciting opportunity to join them as a ISF (Individual Service Fund) Co-ordinator on a full-time, permanent basis.
The Role
The main purpose of your role will be to support clients to meet their agreed outcomes by managing their ISF and co-ordinating any necessary provisions. This will be achieved by meeting face to face with the clients and building positive relationships. In addition you will also work closely with our finance department to ensure that payments are made and that all necessary reporting is carried out.
This role is a flexible hybrid model with some of your role being homebased, however we will need you to hold a full driving license and have access to your own vehicle as part of the role will involve external meetings with clients across Aberdeenshire as and when needed.
What we need you to bring: -

• A passion for delivering excellent person-centred support
• A caring and professional attitude
• Great communication skills; both written and verbal
• A positive attitude to problem solving
• The ability to work on your own initiative with minimal supervision
• Confidence in the use of computers
• Good language and numeracy skills
• Excellent planning, organising and time management skills
• The ability to work collaboratively as a helpful, positive member of the team

It would be great if you also have: -

• Previous experience of working in a customer focused or an advisory environment
• A sound knowledge of Self Directed Support

Shift patterns
Hours of work would fall Monday - Friday during office hours.
Do you feel you have what it takes? What are you waiting for? Apply today! We're waiting to hear from you.
Shortlisted candidates will be invited to an interview at our Inverurie office on Friday 2nd February 2024
Have questions? Please contact Laura Hendry on 01467 530527.
Successful candidates will be required to join the PVG scheme.