It Administrator

This role requires an IT Administrator who can successfully navigate Altair i-Connect System. The individual must have a proven track record in IT administration, and excellent communication skills.

Client Details

Our client is a prominent Public Sector and Government entity located in Lewes. With a workforce exceeding 5000 employees, they are dedicated to delivering quality services to the community while fostering a supportive work environment.

Description

As an IT Administrator your responsibilities will include:

• Using the i-Connect portal, including setting up and on-boarding of employers, member matching, password resets, and answering general enquiries regarding i-Connect from external and internal stakeholders.
• Responsible for autonomously reviewing test files for formatting and comparing data in bulk from a test file with Altair for data cleansing purposes.
• Investigate, review and solve i-Connect errors, suppressions and omitted members, and request/collate information required from employers to resolve and then updating Altair records accordingly.
• Processing/checking of administration tasks created through the monthly i-Connect files including exception tasks and recalculation tasks.

Profile

A successful IT Administrator should have:

• Proficient knowledge of Altair or similar systems
• Excellent communication skills, both written and verbal
• A knack for problem-solving and critical thinking
• Familiarity with public sector operations and policies
• Experience processing new starters, DBs, retirements & pension requires

Job Offer

• An estimated hourly wage of 16 to 17 per hour
• A supportive and collaborative work environment
• Temporary role for 6 months offering valuable experience in the public sector