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Form of workCareer Area:
Business Technologies, Digital and DataCompensation Grade:
21Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: IT Analyst Technical Infrastructure
Salary: £33,108 - £38,000 ( Depending on experience)
Location : Larne - onsite presence of 3 days is required
Benefits:
25 days annual leave plus 8 public holidays
Up to 10% bonus
Contributory pension scheme - Caterpillar will double the employee's contribution up to 6%
Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase.
Flexible working arrangements will be considered for this role, in-line with the needs of the business.
About Caterpillar IT
At Caterpillar, everything we do runs on IT—from machine telematics and autonomy to database and supply chain management, to e-commerce, mobile apps and cloud services. Our IT professionals bring a deep understanding of business and technology to work every day, enhancing the owning and operating experience for our customers, protecting our physical and intellectual property, and driving revenue and profitability growth.
Job Summary
Caterpillar are looking to hire full time resource to join the European network team. This position, based in Larne, is for a Technical Infrastructure Analyst, primarily providing remote network support services to Caterpillar Facilities in Europe, Africa and the Middle East (EAME) and globally when required.
The job will provide:
Wide Area Network (WAN) “test and turn up” support for remote regional facilities comprising working with remote personnel to arrange onsite engineer visits, as well as providing technical configuration for Wan devices by following Caterpillar standards.
Provide support for firewall, DNS/DHCP.
Providing adhoc remote support for network related incidents as and when required.
Specific training will be provided, depending on applicant experience.
There is an expectation that some out-of-hours work will be required so flexibility will be expected, eventually joining the on-call rotation for 1 week every 2 months.
What You Will Do:
Maintain the infrastructure of IT systems that support the business to function efficiently.
Design solutions by assessing and aligning the current systems to best practices and comply to federal policies and procedures.
Manage updates, upgrades, and other maintenance tasks in both hardware and software areas, to make the network more efficient, cost-effective, and secure.
What You Have:
A mix of technical skills from the following list:
CISCO CCNA or above or equivalent experience
Hands on experience working with Protocol – OSPF, BGP, HSRP,VRF,
CISCO Identity Services Engine
CISCO DNA Centre
Monitoring tools – SienceLogic,, ThosandEyes, NetBrain VNOC, Netflow CISCO Prime
SilverPeak - SDWAN
CISCO IOS upgrades
Cisco Router and Switch Configuration
Understanding of DNS/ DHCP/Proxy/Firewall etc
Working knowledge of…
Hardware Infrastructure: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyse and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
A ticketing software such as Service Now
Demonstrated use of Microsoft office suite, Putty and other network tools
Familiar with project management methodologies and collaboration with a global team
About Caterpillar - Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI-Hybrid
Caterpillar is an Equal Opportunity Employer (EEO).
Posting Dates:
March 26, 2024 - April 9, 2024The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
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