Address
Form of work- A rare opportunity to join a genuine market-leading global brand as they scale.
- You will cover 2nd/3rd Line Application support of bespoke ERP software.
About Our Client
- Michael Page Technology are proud to be partnered with a global manufacturing business as they continue to scale their award-winning product range into new international markets.
- Due to ongoing investment into their thriving Technology function, they are now recruiting for an experienced IT Applications Engineer to provide support to their userbase in the USA.
- The business has an outstanding culture of collaboration, that really promotes excellent career progression and development opportunities.
Job Description
- The IT Applications Engineer role will be responsible for providing expert 2nd/3rd Line level support to a diverse userbase, predominantly on software applications and the company's ERP system.
- You will also have involvement in testing and training, where you will test on software updates, and training users on core applications and the ongoing development of systems.
- The role will operate on USA business hours, as you will support the international business, and therefore work 2pm-10pm GMT.
- Ideally you will be based locally to the Kettering head office, where you will get the chance to work on-site with the wider team, but you will also get the chance to split your duties from home a couple of times per week, as part of the company's hybrid working culture.
The Successful Applicant
As the successful candidate for the IT Applications Engineer vacancy, you will be experienced in:
- 2nd/3rd Line support of a core business application, such as ERP.
- System testing following software updates, such as bug fixes and development rollouts.
- Communicating effectively with a range of end-users on fault resolution.
- Working as part of an established team, collaborating with colleagues to resolve tickets.
What's on Offer
- Competitive salary + extensive corporate benefits.
- Excellent career progression opportunities through to 3rd Line level and beyond.
Contact
Palminder Johal
Quote job ref
JN-012024-6295347
Phone number
+44 121 230 9416
