It Business Analyst

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

This Business Analyst position is a key member of the Studio Distribution Technical Operations organisation supporting the International Home Entertainment and Digital Distribution businesses. This role plays a crucial part in supporting the applications that manage the distribution of our content across physical and digital media. It also enables our business partners to analyse title performance and consumer trends in order to maximise revenue for our studio.

Responsibilities:

• Develop and maintain relationships with International Home Entertainment and Digital Distribution business teams. Learn and understand their functional processes, data dependencies and workflows, and needs for technology solutions.
• Act as subject matter expert for the Home Entertainment systems that support product planning, distribution, and licensing functions.
• Enable reporting and analytics across the data landscape for the Digital Distribution business.
• Serve as the point of escalation for the day-to-day operational activities and support questions.
• Engage with business stakeholders to identify new project and enhancement requests along with managing the prioritisation of the request backlog.
• Lead discovery and requirements gathering sessions with business and technical teams, documenting functional requirements and use cases.
• Collaborate with enterprise product and engineering teams to deliver enhancements and support for the application portfolio.
• Provide oversight of technical teams by reviewing technical design and ensuring deliverables meet business requirements.
• Coordinate user acceptance testing, user training, and change management with business stakeholders.

Qualifications/Requirements:

Basic Qualifications

• Minimum 3 years of experience in an IT application development or support role that engages directly with business users.
• Understanding of IT project management methodologies and SDLC processes, such as Agile Scrum and Waterfall, along with associated best practices.
• Knowledge of Microsoft Power BI with experience creating workspaces, managing complex datasets, and utilizing best practices for reporting and visualisations.
• Strong SQL skills having experience with complex joins, analytical functions, and common table expressions.
• Strong analytical skills with the ability to gather input from multiple sources and articulate technical recommendations and a point-of-view for key decisions.
• Enjoys working in a collaborative team environment with the ability to manage multiple priorities and leverage support team members as necessary.
• Excellent written, oral, presentation, and interpersonal skills with the comfort to communicate with all levels of the organization.
• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent experience.

Desired Characteristics/Qualifications:

• Experience with Media & Entertainment industry or manufacturing/distribution of packaged media.
• Experience with reporting and analytics technologies and platforms.
• Enjoys learning new technologies and partnering with development teams to implement solutions.
• Ability to effectively collaborate with teams across multiple time zones.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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