It Hardware Field Engineer - Commercial 3D Print (South / Midlands Region)

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

IT Hardware Field Engineer - Commercial 3D Print

Location: South / Midlands Region

As part of one of our longest standing and strategic partnerships, Hemmersbach assist HP, supporting their commercial clients’ computing, printers and MFPs with our network of dedicated experts in break/fix support services.

An emerging technology that is finding its place within the commercial sector, is that of specialist 3D Printers. These modern marvels adapt to many of today fabrication needs - be that replacement parts for other equipment, 3D Modelling to support everything from product prototyping to Marketing and beyond.

When used in the commercial sector, from prestigious and high-end luxury brands, 3D printing reaches a completely new level of sophisitcation and quality.

On your way to becoming an expert in your field, you will receive dedicated training and on-the-job support as you learn how to not only diagnose symptoms that have occurred, but to actively Break/Fix these commercial printers in the field wherever possible. Any experience in the resolution of electro or mechanical failures would be adventageous, but not essential.

The UK & Ireland are covered by 3 specific regions, covering the North, The Midlands and North London, as well as the South coast. This position is ideally suited to an engineer based within daily reach of customers, covering the region between Northampton/Coventry & Watford/Harrow. There is the occasional requirement to support customers in Ireland, but the vast majority of your year, will be working within the normal regional boundaries.

Working within this designated support area, we provide you with all you need, from company car & fuel-card to mobile phone, laptop, tools etc. Beyond the occasional exception, which may involve a more remote client site, you’ll enjoy a normal Monday-Friday, 40hr week with us.

Initial training will include a 1-week programme in Barcelona followed by a similar course at our engineering base in Poland. As such, we ask that you hold a valid passport for these.

What we look for:

• Previous experience in the delivery of IT Hardware support services - ideally with some exposure to 3D printing.
• Confidence in addressing break/fix issues
• Comfortable working within a reasonably-sized region of the UK & occasional trips to Ireland
• Due to the varied nature of the role, it may be subject to enhanced referencing or vetting.

Your benefits:

• A highly regarded team member within an exponentially growing international company
• Variety: exciting projects and challenges daily and with autonomy
• Team Spirit: strong team spirit and a great working atmosphere in a friendly team
• Openness: Direct and informal communication even at management level
• Career Opportunities: Great possibilities for professional, personal and language training
• Initial Help: buddy programme to help you get started, a welcome pack included
• A support package that typically includes: pension, medical cash plan, company car, fuel card, Mobile phone, Laptop, and equipment, as well as additional co-funded benefits.

Would you like to join our team?

Please send your CV, together with your availability to interview and salary expectations.